IOC - Software - Relationship Management

This state and local contract opportunity from Illinois involves the procurement of software for relationship management. It is classified as a small purchase with sole source conditions. The state is seeking an expert vendor to provide a comprehensive relationship management software solution that will enable Illinois to better track and manage its relationships and interactions with various stakeholders. The software must deliver key functionality such as centralized contact management, communication tracking, task and activity management, and reporting capabilities. The selected vendor will be responsible for implementing the software, providing user training, and offering ongoing technical support and maintenance. Proposals are due by January 6, 2024, and the state reserves the right to hold a bidders' conference or site visits as part of the evaluation process.

The state has indicated that this procurement may be designated for small businesses or disadvantaged enterprises, though the specific set-aside requirements are not detailed in the available information. The current contract holder, if any, is not specified. The total budget or award value range for this opportunity is also not provided. However, the state's standard terms and conditions, which are extensive and cover a wide range of contractual obligations, will apply to the selected vendor.