Internet & Cable TV Service for TEMA, Jackson, TN-UPDATED

The Tennessee Military Department and Tennessee Emergency Management Agency (TEMA) are seeking a five-year contract for internet and cable TV services at their West Region Emergency Operations Center located at 1510 R.E. Bailey Bypass in Jackson, Tennessee. The procurement requires a contractor to provide broadband internet service with minimum speeds of 50 Mbps download and 25 Mbps upload, along with a comprehensive cable TV package that includes local ABC, CBS, NBC, and FOX affiliates from Jackson, Memphis, and Nashville, as well as news channels like CNN and Fox News Network. Critical technical requirements include 24/7 support during State Emergency Operations Center (SEOC) activations, with a mandatory 4-hour response time for problem diagnosis. The contractor must provide and install a cable modem, all necessary wiring, and establish a direct connection to TEMA's cable distribution system without requiring additional receivers or cable boxes. Bid responses are due by January 9, 2025, at 2:00 PM CST, with service expected to commence by December 7, 2024. Submissions can be made through the Supplier Portal, by mail, or hand-delivered, with the contract to be awarded to the lowest-cost respondent meeting all specified requirements.

The solicitation emphasizes diversity business participation and encourages responses from minority-owned, woman-owned, service-disabled veteran-owned, disabled-owned, and small business enterprises. Bidders must be registered with the Tennessee Department of Revenue for sales and use tax and provide documentation of their business status. The estimated contract liability is $11,940 over the 60-month term, with pricing to be submitted as five separate annual line items. Insurance requirements include workers' compensation, commercial general liability, and automobile liability coverage. Contractors must comply with state procurement regulations, the Iran Divestment Act, and provide all necessary licenses and permits. No activation or termination fees will be permitted, and the contract explicitly excludes premium cable channels. Primary contacts for the procurement are Margaret Waters (731-426-0628) for site-specific information and Melinda Nelson (615-313-0521) for procurement matters.