25-1108T_25-166IM,_ITB,_Internet___Cable_TV_Svc,_Specs.pdf
PDF 59 KB Posted
- Solicitation number
- Event 34101-13532
- Issued by
- Lawrence County, Tennessee
About this file
This is a Scope of Work document from the Tennessee Emergency Management Agency (TEMA) for cable TV and internet service at their West Region office in Jackson, Tennessee. The services are needed for their Emergency Operations Center, which serves as an alternate location for the State Emergency Operations Center (SEOC). The contractor must provide and install TV service and broadband internet service, including all necessary labor and equipment. Key technical requirements include 24/7 support during SEOC activations with 4-hour response time, minimum internet speeds of 50 mbps download and 25 mbps upload, and direct connection to TEMA's cable distribution system without receiver boxes.
The TV package must include access to local ABC, CBS, NBC, and FOX affiliates from Jackson, Memphis, and Nashville, as well as CNN, Headline News, and Fox News Network. The contractor is responsible for providing and installing the cable modem and all wiring, while TEMA will handle internal network connections. No activation or termination fees are permitted. The service includes Basic and Expanded Basic packages, explicitly excluding premium channels. The point of contact for this contract is Margaret Waters, who can be reached at 731-426-0628 or Margaret.t.waters@tn.gov.
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Text version
TEMA West Region Headquarters Cable TV and Internet Service
Establish a contract for internet service and cable TV service in TEMA's West Region office at 1510 R. E. Bailey By-Pass in Jackson, Tennessee. This office contains an Emergency Operations Center and is the alternate location for the State Emergency Operations Center (SEOC). Internet service will be used as a back-up to the TEMA network or for guests needing Internet access outside the TEMA network. The Contractor shall provide all labor and equipment to install and activate TV service and broadband Internet service.
The Contractor shall provide:
1) During SEOC activation of Level I, II, and III, the Contractor shall provide 24/7 support (on-line or by phone) and provide diagnosis and problem identification within four (4) hours of the initial call by the agency.
2) Minimum internet speed: 50 mbps download speed and 25 mbps upload speed.
3) The cable TV shall connect to TEMA's cable distribution system directly without installation of any type of receiver or cable box.
4) The Contractor shall provide and install a cable modem, all wiring and cabling to connect their service to the cable modem. TEMA will be responsible for connecting the cable modem to the network switch and the network switch to individual workstations.
5) Access to all Jackson, Memphis and Nashville local ABC, CBS, NBC, and FOX affiliates will be required and shall be included in the TV package. Network news channels, including specifically CNN, Headline News, and Fox News Network shall be included in the TV package. Basic and Expanded Basic Package. No premium channels are to be included in the TV package.
6) There shall be no fee for activation or termination of service.
TEMA's points of contact is:
Margaret Waters, 731-426-0628, Margaret.t.waters@tn.gov
File details come from the government source that posted it. Updated .