Intensive Case Management Services for Community Connections Supportive Housing

Bernalillo County is soliciting proposals for Intensive Case Management (ICM) services for the Community Connections Supportive Housing (CCSH) Program through RFP #31-26-EM. The procurement targets providers who can deliver comprehensive wrap-around support services for unhoused, homeless, or precariously housed individuals aged 18 and over with behavioral health conditions, mental illness, co-occurring disorders, disabilities, or justice involvement. Services will include housing stabilization, crisis intervention, and community resource linkage. Proposals will be evaluated on a 100-point scale, with points allocated to professional and technical competence (30 points), capacity and capability (25 points), data management and reporting (25 points), past performance (10 points), and letters of reference (10 points). A non-mandatory pre-proposal conference is scheduled for January 6, 2026, at 10:00 a.m. via MS Teams, with written questions due by January 12, 2026, at 10:00 a.m. The final proposal submission deadline is February 17, 2026, at 4:00 p.m. Mountain Time through the County's eProcurement System (Bonfire), with an anticipated one-year contract term.

Eligible offerors include government units, tribal behavioral health providers, educational institutions, community and faith-based organizations, and nonprofit entities with 501(c)(3) or 501(c)(4) status. The procurement includes several state and county preferences: five percent for state resident businesses, eight percent for Native American resident businesses, ten percent for state resident veteran businesses, and up to five percent each for local businesses, small businesses, and pay equity certified businesses, not exceeding 18 percent total. Contractors must provide proof of insurance, W-9 documentation, and comply with unfair business practices disclosures. The RFP requires organizations to demonstrate specific behavioral health provider designations, service certifications, and staffing qualifications, including licensed professionals and paraprofessionals. While specific budget details are not explicitly stated, the procurement includes a detailed budget form (APPENDIX F) for FY2027, with indirect costs capped at 10% of direct costs and specific guidelines for personnel, operating expenses, and equipment purchases.