In Person Medical Interpreting Services

The Southeast Human Service Center of North Dakota is soliciting an Invitation for Bid (IFB) for in-person medical interpreting services across multiple languages, including Krahn, Arabic, Bosnian, Dari, Farsi, Kinyawaranda, Kirundi, Kurdish, Oromo, Pashto, Persian, Somali, Swahili, Spanish, Nepali, and Vietnamese. The procurement specifically covers interpretation services for client appointments and home visits within Cass County, to be delivered at the Southeast Human Service Center in Fargo. Bidders must submit an hourly rate for services, with a minimum 60-minute fee and payments calculated to the nearest 15-minute increment. All interpreters are required to complete annual medical interpreting training, and the state will compensate for services cancelled within 24 hours of the scheduled appointment. Key bid submission deadlines include February 26, 2025, at 4pm CT for questions and March 17, 2025, at 12pm CT for final bid responses. The contract term is structured from July 1, 2025, through June 30, 2027, with potential extensions including two 24-month renewal options and an additional 12-month extension.

While no specific set-aside designations for disadvantaged enterprises are explicitly mentioned, the solicitation indicates a firm-fixed pricing structure with potential rate negotiations during renewal periods. The procurement allows for flexibility in service delivery, with interpreters required to provide in-person services across various languages to meet the diverse communication needs of the Southeast Human Service Center's client base. The document does not specify incumbent vendors or existing technology integration requirements. Though a precise budget range is not provided, the contract's two-year base term with multiple renewal options suggests a substantial and potentially long-term interpreting services commitment. Prospective bidders should be prepared to demonstrate linguistic proficiency, medical interpretation expertise, reliability, and the ability to consistently meet the center's communication support needs across multiple language demographics.