IFB - Open Options Connect Care Plus 2-Year Software Support for Security System

Jordan School District in Utah is soliciting bids under Invitation for Bid IFB #27TH10 for two-year renewal software support of its Open Options Connect Care Plus security system, with questions due November 11, 2026 at 12:00 p.m. MST and bids due November 13, 2026 at 12:00 p.m. MST. Bidders must be authorized resellers and provide documentation from the license distributor.

The renewal covers a Connect Care Plus plan for 2,000+ readers and locks, five annual Connect Care per Client licenses, four annual Connect Care Maintenance per Photo-ID Station licenses, single licenses for DVR integration, video management system integration, intrusion detection integration, and the OpenDX Import Utility, and 25 DNA Fusion Connect Care seats for the FusionX Web Client. Bidders must quote only the specified products, and substitutions or alternate brands are not permitted. Licenses run November 1, 2026 through October 31, 2028 and are paid upfront as a one-time purchase. Pricing must include applicable education discounts and exclude sales tax.

Bidders must certify compliance with Utah Code 63G-27 public contract boycott restrictions and submit the signed boycott restrictions statement if the contract exceeds $100,000 or the bidder has more than 10 full-time employees. The resulting contract incorporates JSD Standard Terms and Conditions and a Student Data Privacy Agreement based on National Data Privacy Agreement Version 2.2. That agreement requires provider notice of confirmed breaches within 72 hours, deletion of student data within 60 days of termination unless otherwise directed, and annual security audits. Exceptions or additions must accompany the bid, and requests received after the deadline will not be considered.

Evaluation proceeds in three stages: responsiveness to mandatory minimum requirements, technical compliance with the scope of work, and award to the responsible bidder submitting the lowest responsive bid. Orders exceeding $80,000 require Jordan School District Board of Education approval, scheduled for November 24, 2026. Firm pricing must remain valid for 120 days from the bid due date. Pricing and cost proposals cannot be designated confidential under Utah Code 63G-2-309 and will be public information. Bids are submitted electronically through the Utah Public Procurement Place Bonfire portal.