IFB 39586 Electronic Verification Services

The Department of General Services, Procurement Division (DGS-PD) is requesting bids on behalf of the California Department of Public Health (CDPH) for electronic verification services in compliance with California Health and Safety Code Section 103526, with bids due July 17, 2026 at 10:00 AM PT and questions due July 10, 2026.

This is a zero-dollar agreement — CDPH makes no direct payments to the contractor. The contractor collects statutory vital records certificate fees from applicants ($31 per birth or death record, $19 per marriage record for both authorized and informational copies) and remits those fees to CDPH based on published rates; the contractor retains the balance for processing services. The scope covers an applicant-facing electronic portal supporting approximately 10,000 to 20,000 requests per month for Certified Authorized Copies and Informational Copies of birth, death, and marriage records. The contractor must perform multilayered remote identity proofing (MRIPP) verification compliant with NIST Special Publication 800-63A Identity Assurance Level 2 (IAL2) standards and transmit verified data files to CDPH via Secure File Transfer Protocol.

The contract term is three years with two one-year extension options. Award will be made on an "All or None" basis to the lowest-cost responsive and responsible bidder. Small business preferences of 5 percent apply to California-certified small businesses; non-small businesses may claim a 5 percent preference if they demonstrate 25 percent California-certified small business subcontractor participation. DVBE participation requirements have been waived. Subcontracting is prohibited. The contractor must maintain commercial general liability insurance of at least $1 million per occurrence with $2 million annual aggregate, worker's compensation coverage, and professional liability insurance of $1 million per occurrence. Bids must be submitted via email to OTA@dgs.ca.gov with file sizes not exceeding 10 megabytes. A public bid reading is scheduled for 10:30 AM PT on July 17.