IFB #25300024 Kitchen Appliance Repair and Maintenance Services

The state of Massachusetts has posted an Invitation for Bid (IFB) for Kitchen Appliance Repair and Maintenance Services in Bristol County and the city of New Bedford. The procurement is seeking a contractor to provide on-demand repair and maintenance services for various kitchen appliances located in government-owned facilities within the specified jurisdictions. Key deliverables include timely response to service requests, timely completion of repairs, and maintaining appliances in proper working order. Qualified vendors must demonstrate experience in commercial kitchen appliance repair, possess the necessary tools and equipment, and be able to meet defined service level agreements. The contract period is for one year with options to renew for up to three additional one-year terms. Bids are due by August 29, 2024.

This contract opportunity does not have any set-aside designations, but the state encourages participation from small, minority-owned, woman-owned, and veteran-owned businesses. The incumbent vendor is ABC Appliance Repair, who has provided these services under the previous contract valued at $350,000 annually. Bidders will need to have the capability to integrate with the state's existing work order and facilities management systems.