IDOC - Body Scanner Repair & Maintenance Agreement

The Illinois Department of Corrections (IDOC) is seeking a one-year service and maintenance agreement for five LineV Clearpass Full Body Scanning Systems deployed across five correctional facilities in Illinois, including Stateville, Logan, Pontiac, Lawrence, and Menard. The procurement requires a comprehensive maintenance contract encompassing on-site corrective and preventative maintenance, remote technical support, software and firmware updates, OEM parts replacement, and annual radiological safety testing. Contractor responsibilities include responding to routine service requests within 48 hours and emergency requests within 24 hours, with all work performed during standard business hours. The solicitation requires vendors to submit bids by November 25, 2025, at 10:00 A.M. CST to Chazaray Carson at the IDOC Purchasing Central Office. Evaluation criteria will focus on responsiveness, vendor responsibility, and lowest price, with bid pricing remaining firm for 120 days from opening. Contractors must provide proof of general commercial liability insurance of $1,000,000 per occurrence with a $2,000,000 annual aggregate, auto liability insurance of $1,000,000 per occurrence, and workers' compensation insurance.

The contract does not explicitly specify set-aside designations for disadvantaged enterprises, though standard Illinois procurement regulations require compliance with equal opportunity standards. All contractor employees performing on-site services must pass security background checks and submit personal identifying information within five working days of contract award. While no incumbent vendor is mentioned, the contract allows for a maximum total contract term not exceeding ten years, including potential renewals. The specific budget range is not explicitly detailed, but pricing information is available in the BidBuy Purchase Order system. Contractors must comply with prevailing wage requirements for site technician services and understand that travel time and expenses are not reimbursable. The contract is subject to availability of state appropriations and may be terminated if the Illinois General Assembly fails to allocate sufficient funds or if the Governor reduces departmental funding. Vendors must also adhere to the comprehensive certification requirements outlined in the Standard Illinois Certifications document, which includes 34 distinct compliance areas covering legal, financial, and operational standards.