IBM Z14 ZR1 MAINFRAME Support 24x7x4 (3 years)

The Maryland Department of Public Safety and Correctional Services is soliciting a three-year contract for IBM Z14 ZR1 Mainframe support on a 24x7x4 basis (24 hours per day, 7 days per week, 4-hour response time), with proposals due March 23, 2026.

The scope covers technical support for one IBM z14 ZR1 Mainframe (Machine Code 3907-ZR1), one ZSeries Integrated Information Processor (3907-1067), and one IBM z14 1-Way Processor D01 (3907-1161) — all identified by IBM Processor Serial Number 020DD48 and located in DPSCS' Pikesville, Maryland datacenter. The contract runs May 24, 2026 through May 23, 2029, divided into three annual periods.

The bid form indicates all line items are submitted at $0.00 cost for each contract year, with a grand total of $0.00. Authorized representatives must initial each $0.00 line item if there is no charge. The contractor must comply with Maryland state law, federal and state regulations, nondiscrimination requirements, and drug-and-alcohol-free workplace standards. Subcontractors must be paid within 10 days of the state's payment to the contractor. Invoices are submitted directly to the state's Accounts Payable department (dpscs.accountspayable@maryland.gov) and must include the federal employer identification number, purchase order number, invoice details, and itemized service descriptions. The state retains rights to reject defective services, terminate for convenience or default, and terminate if funds are not appropriated. Contract interpretation and enforcement are governed by Maryland law.