Housekeeping Equipment Repairs

The University of Texas M.D. Anderson Cancer Center is seeking a qualified contractor to provide comprehensive housekeeping equipment repairs, testing, and inspection services for multiple locations in Houston. The procurement opportunity focuses on maintenance and repair of equipment from manufacturers such as Tennant, Clarke, Windsor, Nilfisk Advance, NSS, and Nobles. The contractor must provide 24/7 service availability with specific response time requirements: 8 hours for routine service calls with repairs completed within 24 hours, and 2 hours for emergency calls with repairs completed within 4 hours. Required services include cleaning, lubricating, alignment, timing, parts replacement, mechanical inspections, and battery testing. All service personnel must be manufacturer-certified, uniformed, and properly identified. The contractor is responsible for providing comprehensive training for MD Anderson staff across all three shifts, with strict protocols for equipment handling and removal. The contract opportunity is posted for Harris County, Texas, with a posted date of January 21, 2025, which is also the due date for submissions.

No specific set-aside designations or restrictions for disadvantaged enterprises were mentioned in the procurement documents. The pricing structure includes unique terms where parts and materials under $5.00 are absorbed in the hourly rate, while items over $5.00 must be itemized separately with contractor cost and markup clearly displayed. For parts exceeding $500, the contractor must provide purchase invoices upon request, and all parts carry a mandatory one-year warranty. The contractor will be responsible for all parking costs, though utilities such as water and electricity will be provided at no cost. While no specific budget range was explicitly stated, the comprehensive nature of the services and the requirement for manufacturer-certified technicians suggests a specialized and potentially significant contract value. The scope of work indicates a need for a technically proficient contractor with extensive experience in industrial cleaning equipment maintenance across multiple healthcare facility locations.