ESBD_384091_1733513100412_Rider 101 -Scope of Work.pdf

The University of Texas M.D. Anderson Cancer Center

FAC-01520-RFP

Rider 101 - Scope of Work Housekeeping Equipment Repairs

I. OVERVIEW

The University of Texas MD Anderson Cancer Center (MD Anderson) is currently seeking a qualified contractor to perform housekeeping equipment repairs, testing, and inspection to the equipment attached in this scope of work.

Contractor will perform equipment repairs, inspections, and testing services as specified herein and as necessary, to maintain the optimum level of efficiency for each specified Housekeeping Equipment. Services will include, as applicable, but not be limited to, cleaning, lubricating, alignment, timing, and replacement of any parts; inspections of all mechanical parts, inspection and operational testing of batteries; provision of any necessary repairs.

All services performed by the Contractor are to be inspected by the MD Anderson Environmental Services (EVS) Manager or designee after completion. MD Anderson staff is solely responsible to determine acceptability of the work performed and operability of the equipment.

Department Coordinators to include:

MD Anderson Group (Group): Contractor will make trips to MD Anderson as needed to the named areas below at MD Anderson Group's requests:

PCPF Main Hospital - Stephen Solis - 1515 Holcombe Houston Tx 77030 PCPF Property Management - James Cruz/Eduardo Maya-1155 Pressler Houston Tx, 77030 Research South Campus-Victor Vasquez 1515 Holcombe Houston Tx 77030

II. GENERAL:

The Contractor will provide all personnel, supervision, equipment, tools, parts, transportation, and other items necessary to perform maintenance and repair of housekeeping equipment at specified MD Anderson locations. Vendor must be able to come out 24/7 as needed to make repairs to housekeeping equipment or service. At least one employee must be certified and able to provide evidence of certifications to work on all the various manufacturer equipment as needed per the scope of work:

Manufacturers include: TENNANT, CLARKE, WINDSOR, NILFISK ADVANCE, NSS, NOBLES

III. PERSONNEL:

Contractor personnel must be recognizable by means of uniform, identification badge, or patch. Contractor is also required to sign in and out of each MD Anderson building upon arrival.

Equipment Personnel must be certified by Manufacturer to repair and service all pieces of equipment under this contract.

IV. AVAILABILITY OF UTILITIES:

Water and electricity are available at the job site and may be utilized by the contractor, at no cost, in quantities necessary to perform the work required. The contractor will be responsible for all necessary temporary connections and for disconnection of same upon completion of the work.

V. LOCATION OF WORK

On site work is required; in the event that MD Anderson equipment must be removed for repair, Contractor must obtain written permission from the MD Anderson EVS Manager or designee. Written permission can include but is not limited to emails. All Equipment repairs will be done at site locations. MD Anderson’s Housekeeping team will provide room numbers of where equipment is located on the attached spreadsheet titled Equipment Inventory List.

The contractor will be liable for all loss or damage to such Housekeeping Equipment sustained while in the contractor’s possession.

VI. CLEANUP:

Prior to departing the work site, the contractor will return the work area to the condition it was in prior to start of work, removing any material or debris which resulted from performing the work.

VII. SERVICE CALLS AND REPAIR PARTS:

Service calls will be made as deemed necessary by the MD Anderson EVS Manager or designee to repair the Housekeeping Equipment and return to normal operating condition.

Contractor will respond to routine service calls within 8 working hours after receiving notification by the MD Anderson EVS Manager or designee and will perform necessary service on equipment within 24 hours. The Contractor will respond to emergency service calls within 2 hours and perform repairs within four 4 hours of receiving the call. An emergency service call is defined as a housekeeping equipment failure which would interrupt critical operations. The MD Anderson EVS Manager or designee will advise the contractor if the call is an emergency at the time the service call is placed.

VIII. PARTS AND MATERIALS:

Costs for parts and materials which are less than $5.00 will be absorbed within the overhead of the loaded hourly rate, and not be invoiced separately. Parts and materials valued at greater than $5.00 must be itemized and invoiced under the Repair Parts contract line item.

Parts and materials will be broken out and invoiced to show Contractor cost and markup rate separately. Contractor will provide a copy of the Contractor’s purchase invoice for individual replacement parts exceeding $500 to the MD Anderson Department Coordinator on request.

All parts will be warranted for a year.

IX. SERVICE CALL CHARGES:

A service call charge is defined as the cost charged for contractor response to MD Anderson Cancer Center, and includes vehicle cost, equipment, and labor. Contractor will not charge for additional labor time during travel to and from the different locations at MD Anderson.

X. CALLBACK:

Contractor repairs and maintenance will be inspected upon completion of the work normally within one (1) business day. When MD Anderson’s inspection reveals that the housekeeping equipment still does not operate properly, the Contractor will be notified. This will be considered a callback and the service as well as service call charge will be at the Contractor's expense unless it is determined that the callback is due to a problem other than the initial service call. Response time for callback service will mirror the response times requested from the initial call.

XI. WARRANTY:

Contractor must be able to work on behalf of MD Anderson for any warranties on equipment purchased.

XII. TRAINING:

Contractor will be required to provide training opportunities to MD Anderson Staff as needed based on the departments’ requests. Contractor must be able to train personnel as needed to accommodate all three shifts for a 24/7 operation.

XIII. PARKING:

Contractor is responsible for ALL Parking Costs associated with the performance of the contract.

XIV. EQUIPMENT:

MD Anderson equipment can be added, deleted, and modified by the department coordinators as needed