Highway Assistance Program Services - MDOTBOSTON11

This state and local contracting opportunity is for the procurement of Highway Assistance Program (HAP) Services by the Massachusetts Department of Transportation (MassDOT) in Suffolk County. The contract requires the provision of motorist assistance services, including the operation of ramp trucks and vans, along roadway segments of major highways in the Boston area. The scope of work includes towing, emergency roadside assistance, and related services to support disabled vehicles. Bidders must have a minimum of 3 years of experience servicing disabled vehicles and meet specific vehicle, equipment, and staffing requirements outlined in the Request for Response (RFR). The contract term is for 3 years, with options to renew for up to 2 additional 1-year terms. Bids are due by October 31, 2014, and will be evaluated based on criteria not specified in the provided information.

The RFR includes requirements for small and minority-owned business participation through the Supplier Diversity Program (SDP). Contractors must identify their SDP partners and the percentage of the contract to be committed to those partners. The current incumbent provider is ABC Towing, and the anticipated annual contract value is $5 million, subject to available state and federal funding.