Health and Social Services Department Integrated Employee Onboarding Program

The County of Solano's Health and Social Services Department is issuing Request for Quotation (RFQ) #918-0225-26 to procure comprehensive design and implementation of a standardized employee onboarding program for new hires across multiple divisions. The procurement encompasses four distinct phases: Project Initiation (10-15 business days post-award), Information Gathering (3-4 weeks), Material Creation (6-8 weeks), and Implementation (4-6 weeks), with service delivery scheduled for June 15, 2026, at 275 Beck Avenue. Deliverables include structured onboarding content, division-specific videos, a digital onboarding hub leveraging Microsoft 365 platforms (SharePoint, Forms, and Loop), interactive forms, feedback surveys, manager support tools, and effectiveness metrics for tracking program engagement. The program must be accessible, branded, secure, scalable, and compatible with NeoGov systems. Qualified contractors must provide three references from government agencies or firms demonstrating similar service delivery within the past three years from different entities. Evaluation will be based on criteria outlined in the RFQ, with award granted to the highest-rated proposer. Electronic proposals must be submitted via the OpenGov eProcurement portal by 5:00 p.m. Pacific Standard Time on Monday, April 13, 2026, with a questions deadline of March 30, 2026, and a 90-day bid validity period.

The solicitation includes a local business preference for entities meeting Solano County Code section 22-24 criteria, though this is not a set-aside. Subcontractors may be utilized subject to County approval. Vendors must comply with federal civil rights laws, the Americans with Disabilities Act, drug-free workplace requirements, debarment certifications, and non-collusion declarations, while maintaining Workers' Compensation and Commercial General Liability insurance naming the County as an additional insured. The cost proposal must be all-inclusive and structured as line-item costs for each phase with a total project cost covering all labor, materials, equipment, software, travel, and other necessary expenses. No specific budget range or award value is disclosed in the solicitation documents. The County reserves the right to reject any or all proposals, cancel the RFQ, waive minor irregularities, modify specifications due to budget constraints, or reduce scope based on operational needs.