Hardware & Software Maintenance for our IBM System: 1 YR IBM Software

The City of Jacksonville, Florida is issuing a single-source purchase order to Midland Information Systems, Inc. for one-year IBM hardware and software maintenance, with the solicitation closing November 12, 2026 at 4:09 p.m. Eastern and award anticipated the same day. The City's Information Technologies Department is procuring on behalf of the Office of the Public Defender, 4th Judicial Circuit. The sole-source basis is IBM's requirement that only its original authorized supplier provide maintenance for IBM systems, and Midland is that supplier.

The requirement covers annual hardware and software maintenance and support for the office's IBM case management server, which holds client case files and supports its primary workforce functions. Five line items cover IBM software maintenance, media retention, and hardware maintenance for multiple server components. Deliverables go to 407 North Laura Street, Jacksonville, Florida 32202, and the contract term is one year.

Supporting justification consists of a Midland sole-source letter dated October 23, 2026 and a Single Source Justification submitted October 26, 2026. IT Director Joseph Frasier conducted the market research, and the requester affirms no conflicts of interest with Midland under Chapter 112, Florida Statutes. The solicitation opened October 29, 2026 at 5:09 p.m. Eastern. Protests go to the Chief of Procurement within 48 hours of posting or written notice of an award or bid-rejection decision, under Jacksonville Ordinance Code Section 126.901.