FY26 DHS SS DRS EVV System

The Illinois Department of Human Services (DHS) intends to award a sole source contract to Sandata Technologies for the continuation of an electronic visit verification (EVV) system for non-agency customer-directed home services. The procurement focuses on an electronic timekeeping and visit tracking system for individual providers such as Personal Assistants, Certified Nursing Assistants, Licensed Practical Nurses, and Registered Nurses who provide direct home care services. The system will capture comprehensive visit details including call-in and call-out times, service verification, authorization tracking, and payroll export processes. Key deliverables include a telephonic visit verification platform using unique provider identifiers, daily data warehouse updates, and bimonthly payroll exports. The contract opportunity was posted on March 26, 2025, with a proposal due date of April 9, 2025, and a critical deadline of April 4, 2025, at 4 p.m. for potential bidders to submit written comments or request a public hearing. Providers must meet specific criteria for visit creation and approval, including maintaining valid customer and provider status, having appropriate service plan authorizations, and adhering to specified service type requirements.

The contract appears to be a direct sole source award to Sandata Technologies, which suggests limited competitive bidding opportunities. No specific set-aside designations or restrictions for disadvantaged enterprises were explicitly mentioned in the available documentation. The system represents a continuation of an existing electronic infrastructure, indicating Sandata Technologies is likely the incumbent vendor with deep integration into the Illinois DHS electronic visit verification ecosystem. While specific contract value or budget range was not disclosed in the provided documents, the procurement appears focused on maintaining a critical home care service tracking system. The technical configuration document indicates the system supports multiple provider types and includes robust tracking mechanisms for individual providers in customer-directed home services. The contract seems designed to ensure continuous, accurate tracking of home care services, with built-in mechanisms for visit verification, authorization management, and payroll processing.