FY26 Electronic Visit Verification SSJF DHS-B-46992 approved~1.pdf

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FY26 DHS SS DRS EVV System
Solicitation number
25-444DHS-CENOF-B-46992
Issued by
Illinois

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SSJF DHS-B-46992.pdf PDF
Attachment - Sandata Business Rules~1.pdf PDF
Sole Source Hearing Details Form - B-46992.pdf PDF

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Sole Source Justification Form Version 7.01 Page of Sole Source Justification Form - Part I Section I - General Information Will this Sole Source amend a Professional or Artistic Services contract?

If yes, what was the original contract value?

*Sole Source may not be used for amendments for Professional or Artistic Services if the amendment would increase the value by more than 5% of the initial award or extend the term by more than 60 days.

Section II - Proposed Term If a Term Contract, does the term, including renewals, exceed 12 months?

If yes, provide a detailed justification including any economic benefit received for agreeing to a multi-year term:

Section III - Funding Source Select the type of funding to be used (Check all that apply):

Section IV - Sole Source Justification Are there secondary justification(s) for this sole source?

Section V - Purchase History Has the Agency or University Purchased these supplies or services in the past?

Term Term From Term To Value Description Contract Number Type Section VI - Business Rationale

1. Provide a detailed explanation of the need for the supplies or services:

2. Provide a list and describe in detail the specifications required to satisfy the need:

3. Provide detail explaining the justification selected in Section IV to explain why the requested supplies or services are the only ones available that can satisfy the agency or university requirements?

4. What are the unique features of the supplies or services that are not available in any other product or by any other vendor? Provide specific quantifiable factors/qualifications:

5. Has the Agency or University considered alternative supplies or services to satisfy their need?

5a. If yes, name the alternative vendors whose supplies or services were evaluated:

5b. If yes, what were the alternatives for each vendor and why were they unacceptable? Be specific with regard to features, characteristics, requirements, capabilities and compatibility:

5c. Explain how the market evaluation was conducted?

*This evaluation is to determine available options within a market. If the evaluation is to determine quality or best suited option, this is not the appropriate source selection. Under no circumstances shall the evaluation consist of testing alternative options. These activities must be conducted in a competitive transparent environment (i.e. IFB or RFP).

5a. If no, why weren't alternatives evaluated?

6. Are there resellers or distributors?

7. What efforts were made to get the best possible price (i.e. did the agency/university negotiate) and how did you determine the price for this purchase is considered fair and reasonable?

8. Will this purchase obligate the State to this vendor for future purchases such as maintenance, licensing or continuing need?

8a. If yes, please provide details regarding future obligations and/or needs:

9. What will be the financial or other impact to the State if this sole source is not approved and a competitive bid is required?

10. Is there any additional information you would like to add to justify this sole source?

Section VII Requesting Department Signature Required I know and understand the contents of this Sole Source Justification and attest that all statements are true and correct and the fairness and reasonableness of the price was adequately confirmed.

State Agency Bureau/Division Head or University Purchasing Director Approval and Signature Required I know and understand the contents of this Sole Source Justification and attest that all statements are true and correct and the fairness and reasonableness of the price was adequately confirmed. (All prior form fields will lock once this e-signature is completed) SPO Approval and Signature Required Sole Source Justification Form - Part II Section I - General Information Was a Sole Source hearing held per 30 ILCS 500/20-25?

Section II - Sole Source Hearing Details The State posted to the Illinois Procurement Bulletin a description of the State's need, the justification for the sole source decision, and information regarding the opportunity to submit comments and testify at a public hearing. Notice of the hearing was also posted outside of the hearing room 48 hours prior to the hearing.

The public hearing was conducted for the purpose of receiving testimony regarding the sole source determination. The Hearing Officer recommends the following:

The following relevant documents are attached:

Section III - CPO Approval and Signature Required 9.0.0.2.20101008.1.734229 Ellen.H.Daley@illinois.gov

BulletinNum: 25-444DHS-CENOF-B-46992
Requesting: Illinois Department of Human Services
CurrentPage:
PageCount:
Department: Division of Rehabilitation Services (DRS)/Bureau of Home and Community-Based Supports (BHCBS)
NeedIdentifiedDate: 2025-02-05
NeedbyDate: 2025-07-01
ProjectTitle: Electronic Visit Verification (EVV) System
ProjectTitle: Electronic Visit Verification (EVV) System
Vendor: Sandata Technologies LLC
Vendor: Sandata Technologies LLC
Description: DRS Bureau of Home and Community-Based Supports, requires continuation of electronic timekeeping system services for providers in the Home Services Program.
ValueIs: Estimated
ValueofInitialTerm: 2625000.00000000
P-Ayes:
P-Ano:
P-AValue:
ThisIsA: New Sole Economically Feasible Source
One-Time:
Term:
BeginDate: 2025-07-01
EndDate: 2026-06-30
NumberofRenewals:
RenewalLength:
RenewalValue:
ExceedingYes:
ExceedingNo:
TextField3:
StateFunds: 1
FederalFunds: 0
FundingOther: 0
TextField4: Electronic Visit Verification System (including startup costs)
DropDownList1: Items are Copyrighted or Patented and the Items are Only Available from the Holder
DropDownList1: Software License/Upgrade/Maintenance
DropDownList1: Federal/State Grant Requires Contract with Vendor
DropDownList1: RFP
DropDownList1: Renewal
DropDownList1: Sole Source
DropDownList1: Sole Source
Justify:
PastYes:
PastNo:
DateTimeField20: 07/16/2013
DateTimeField19: 06/30/2018
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DateTimeField18: 07/01/2018
DateTimeField17: 06/30/2023
NumericField9: 17500000.00000000
TextField10: Electronic Visit Verification System
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DateTimeField15: 2024-06-30
NumericField10: 2500000.00000000
TextField16: Electronic Visit Verification System
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Q1Answer: The DHS Division of Rehabilitation Services operates the Home Services Program (HSP), a Medicaid Waiver Program designed to prevent the unnecessary institutionalization of Illinoisans with disabilities. With the provision of tailored services and support offered by Individual Providers, usually of their choice, HSP Customers are able to remain in their homes. The EVV system was first required by the Illinois SMART Act and under the federal 21st Century CURES Act, all providers of Home care services are to be using EVV. The system works such that when an Individual Provider arrives at a Customer's Home, he or she must call into the EVV system to record start time. When a Provider is set to depart a Customer's home, he or she must call out using the EVV system; records from DHS are securely transmitted to vendor Sandata to help Sandata recognize established relationships between eligible customers and providers. Sandata then securely transmits records of visits for each provider which are used to calculate the pay for the period in question and that info is transmitted for creation of payroll records that get processed. Therefore, the Sandata system helps ensure timely and accurate payment to over 48k providers throughout the state.

DRS is released a Request for Proposal (RFP), and seeks to keep the current system (developed through a competitive procurement) in place for an additional year to provide sufficient time to solicit, award and negotiate a new contract for an EVV system to be utilized by HSP providers. This is needed because the business rules and data exchange interfaces between DHS and Sandata are already set up to transmit information back and forth in near-real time which prevents disruptions in service/ program operation and payment for our providers to comply with the currently effective collective bargaining agreement as well as federal and state law while going through the procurement process for a new EVV contract. The Sandata system is integral to ensuring timely and accurate payment to providers. In FY24 HSP processed more than $890 million in payments to more than 35,000 HSP providers based on timekeeping within the EVV system. Without the system remaining in place after the RFP closing and the selection of a new vendor, there could be disastrous consequences and innumerable grievances from providers for a lack of timely payment and audit findings for the same .

Q2Answer: The attached business rules provides a detailed list of the specifications needed to meet the needs/regulations of our Home Services Program. Timely data exchange is necessary to keep the Electronic Visit Verification system up to date, considering customer and provider information can change at any time. A near real-time exchange from the DHS case management system with the Sandata web service allows for all this information to be imported by the Sandata system. A set of transactions have been established to accomplish this goal. One of the main data exchanges is that of approved visits. Twice a week, approved visits are swept by Sandata and sent via a secure file transfer to DHS. DHS utilizes these visits to create payment records for individual providers and pass those records to the DHS Payroll system.
Q3Answer: The Sandata system is the only electronic timekeeping system for providers in the Home Services Program, with specific business rules and interfaces built for HSP. No other vendor could come in and build a system that interfaces with other systems within the program, and have DRS customers and providers trained to use it within the given the time constraints.

The Sandata EVV system was originally built for DHS as a result of a competitive bidding process and the resulting business rules specifically match DRS rules and policy. At this time, Sandata software license is the only option because no other vendor can be procured and a contract awarded prior to the expiration of the current contract. DRS is, however, finalizing an RFP for release and intends to competitively procure the next contract.

The EVV system has been used by DHS since January 1, 2014, and the payment of Individual Providers has been dependent on DHS staff reconciling the records in the system with paper timesheets submitted by providers since July 1, 2014. The system was developed pursuant to the Illinois SMART ACT (PA 97-0689, § 5-5f(g). If there is no EVV system in place while DRS selects a new vendor, Individual Providers will not be paid, leading to grievances pursuant to the collective bargaining agreement (CBA). Additionally, Section 12006(a) of the 21st Century Cures Act mandates that states implement EVV for all Medicaid personal care services (PCS) and home health services (HHCS) that require an in-home visit by a provider no later than 1/1/2023. Without this contract in place on 7/1/25 DHS will be in violation of the SMART ACT, 21st Century Cures Act and be unable to fulfill the terms of the CBA.

Q4Answer: The attached business rules were set to match HSP program rules and policies, and the unique features that the EVV system provides ensures compliance with state and federal regulatory requirements. These features include but are not limited to restrictions on number of hours worked per day by a provider, limitations consistent with the Customer's service plan on type of service that can be provided to a particular customer, and verifies that the provider is authorized to provide the level of service being provided to a customer.
altYes:
altNo:
Q5aAnswer: Given the time constraint, no alternative system could be considered pending the ongoing RFP. Sandata is currently meeting the business need for HSP and will do so until 06/30/2025. This sole source procurement will ensure continuity of the EVV system already in place to remain compliant with state and federal law, while DRS goes through with the competitive procurement process. In regards to the competitive procurement.
Q5bAnswer:
Q5cAnswer:
Q6Yes:
Q6No:
Q6NA:
Q7Answer: The only EVV system designed to support Home and Community Based Waiver outside of the Sandata system was recently procured by the Illinois Department of Healthcare and Family Services. Due to the infancy of the agreement and procurement prohibitions from engaging the vendor, it is unknown if the pricing will be fair or reasonable in meeting the large scale needs of the Home Services Program. Prior to the execution of the Sandata contract over a decade ago, market research was conducted and it was determined there were no large scale systems that would support the volume of providers.

The pricing breakdown for this sole source contract will be the same as in the existing contract, however the sole source contract will have a budget of $2.625M for one (1) year (costs were $2.55M in FY25). This amount is an estimate, because the bulk of the expenses are usage-based and dependent on the number of calls logged by the system. The $75,000 increase for this contract is based on anticipated growth next year.

Budget breakdown is as follows:

Usage-based costs $2,280,000 Technical Implementation $55,890 Datawarehouse Fee $226,260 Yearly Maintenance Fee $62,850 Total $2,625,000

Q8y:
Q8n:
Q8aAnswer:
Q9Answer: If this is not approved, DRS will be without an EVV system as required by state and federal law, and DRS would also be without a system to effectively monitor hours worked by providers in the Home Services Program, and thus an inability to timely and accurately pay providers.
Q10Answer: DRS successfully released an RFP and recently opened bidding to procure a replacement EVV system. This is a Sole Source only needed to ensure that the current system remains in place while DRS continues to work through the procurement process, and will ensure timely and accurate payments to providers as required by the collective bargaining agreement and state and federal law.
SignatureField1:
TextField63: Fintan Fassero
TextField63: fintan.fassero@illinois.gov
TextField63: Jean.Sandstrom@illinois.gov
TextField63: Jean Sandstrom
TextField64: 217-462-7388
TextField65: 217-557-9298
Approve:
denied:
Comments:
Phone: (217) 494-1351
Date: 3/25/2025
PN: Adrienne Grover
Email: adrienne.grover@illinois.gov
InitialPostingDate: 2025-03-26
HearingYes:
HearingNo:
HearingDate:
HearingTime:
HearingLocation:
No: 0
Members: 0
recommends:
WrittenComments: 0
DecisionMemo: 0
HearingMinutes: 0
Other: 0
OtherComments:
HearingOfficerSignature:
Authorize:
AuthorizeWChanges:
Cancel:
CPOComments:
CPOSignature:
CPOTelephone: 217-558-2231
CPOPrintedName: Ellen H. Daley
CPOEmail:

File details come from the government source that posted it. Updated .