Full-Service Laundry and Rental Program

The City of Phoenix Water Services Department is requesting sealed proposals for full-service laundry and rental program services under RFP GGS-26-0384, with offers due October 22, 2026 at 2:00 p.m., a pre-offer conference on October 8, and written inquiries due October 15.

The scope covers professional cleaning, uniform rental inventory management, repair services, and pick-up and delivery operations for employee uniforms across 19 City of Phoenix water and wastewater treatment facilities in Phoenix, Mesa, Peoria, and Tolleson, Arizona. Service frequency is one to two times weekly during business hours. The contractor must launder flame-resistant and arc-rated uniforms per ASTM F1449 standards, provide repair services for damage up to three inches in length, maintain a 98 percent minimum scan accuracy standard for electronic tracking systems with barcode or RFID capabilities, guarantee replacement of uniforms lost or misplaced during contractor possession, supply rental lockers and equipment at all locations, and deliver monthly performance reports. The City conducts monthly performance reviews and retains the right to terminate with thirty days' written notice or for cause.

Offerors must have been in operation for a minimum of five years and demonstrate prior experience providing equivalent services. Contractors must hold valid federal, state, and local certifications and licenses and maintain comprehensive insurance as specified.

The contract term is five years commencing December 1, 2026, with no renewal options. Award will be made to the responsive and responsible offeror whose proposal provides the best value. Evaluation criteria are weighted as follows: Method of Approach (44.7%), Capabilities and Capacity (27.6%), Experience (15.3%), and Cost (12.4%). Pricing must be submitted on a firm, fixed basis for 180 calendar days from the solicitation opening date.

The attached DBE-N Small Business Participation Plan applies; contractors must demonstrate good faith efforts to promote small business participation and track and report all small business participation monthly using the City's Certification and Compliance System.