FuelForce - Card Reader Fueling Systems Hardware and Software Maintenance and Support

The State of Oregon, specifically the Department of Administrative Services (DAS) Enterprise Asset Management, Fleet and Parking Services, is conducting a Special Procurement for Multiforce Systems Corporation's FuelForce Automated Fuel Management System, covering hardware, software, maintenance, support, and related services for Marion County and the City of Salem. This procurement is a direct award contract for a proprietary system that manages fueling operations across 53 state fueling sites, integrating with existing fleet management software. The procurement seeks to maintain the current FuelForce system, which manages over 4,100 state vehicles and provides oversight for an additional 3,000 vehicles owned by other agencies. Multiforce Systems Corporation is confirmed as the sole manufacturer, installer, and authorized support provider for the FuelForce products, with exclusive rights to sell, support, upgrade, enhance, modify, or provide interfaces. The contract is structured for an initial two-year term with potential renewals up to a maximum ten-year period. The public notice was posted on September 21, 2023, with a deadline for written protests of seven calendar days from the posting date. The single point of contact for questions is Nancy A. Doll, State Procurement Analyst.

The procurement does not specify explicit set-aside designations or restrictions for disadvantaged enterprises. The current incumbent and sole source vendor is Multiforce Systems Corporation, which has been determined by DAS to be the most efficient solution for maintaining the existing fueling management infrastructure. The estimated contract value is $721,892, with a replacement cost of the entire system estimated at $1.1 million, which was deemed not financially feasible. The existing FuelForce system includes hardware components such as card readers, backplates, motherboards, processors, printers, pedestals, and cabinets, with spare parts pricing ranging from $80 to $3,730. The procurement includes comprehensive maintenance and support services for the automated fuel management system, with a focus on preserving the state's current technological investment and operational continuity. The contract will cover ongoing hardware and software maintenance, support services, and potential replacement of system components as needed.