Field & Billing Verification Services for Rockdale Water Resources

Rockdale County, Georgia is seeking proposals for Field & Billing Verification Services for Rockdale Water Resources through RFP No. 25-06. The procurement aims to identify discrepancies between the water utility's billing system and physical meters/equipment, with key objectives including ensuring accurate customer billing, detecting overbilling or underbilling errors, and matching physical meters with billing system records. Qualified contractors must demonstrate proven experience in field and billing verification work for utilities, ability to provide a trained team, proficiency in verification tools and software, and capability to prepare detailed reports. The project is expected to be completed within eighteen (18) months of the Notice to Proceed, with contractors required to submit weekly progress reports. Proposals are due by 2:00 P.M. local time on Thursday, May 22, 2025, and must be submitted to the Rockdale County Finance Department Procurement Office. The evaluation criteria will weight proposals based on staffing and availability (30%), experience/performance (35%), approach (20%), and cost (15%). Proposers must submit one hard copy original, one hard copy photocopy, and one USB Flash Drive with PDF files.

The RFP does not explicitly specify set-aside designations for disadvantaged enterprises or specific restrictions on responding organizations. While no incumbent vendors are mentioned, the solicitation requires extensive documentation including various affidavits demonstrating compliance with local regulations and immigration status verification. The county will remit payment within thirty (30) days of invoice date, and the evaluation will consider the proposer's past performance, quality, and price. Though a specific budget range is not disclosed, the comprehensive nature of the verification services and the eighteen-month project timeline suggest a substantial contract value. Potential bidders should carefully review all documentation and ensure their proposals comprehensively address the technical requirements, staffing capabilities, verification methodologies, and reporting mechanisms outlined in the Request for Proposals.