FC0001749 LogicMonitor monitoring system purchase

The Maryland Department of Information Technology is soliciting proposals for LogicMonitor monitoring system software and related services under PORFP FC0001749, with proposals due February 16, 2026 at 2:00 PM EDT. This is a secondary competition limited exclusively to Master Contractors currently awarded under the Commercial Off-the-Shelf Software (COTS 2012) contract numbered 060B2490021; eligible contractors may submit a Letter of Authorization (LOA) with their bid.

The scope encompasses COTS software licensing, installation and training services, and manufacturer software maintenance. Licensing includes 1,500 Enterprise Package Local Collector Device licenses, 25 LM Cloud IaaS Cloud Monitoring licenses, 100 LM Cloud PaaS Cloud Monitoring licenses, 340 GB LM Inspector Monthly Retention, 1 ServiceNow Service Graph Connector, 700 LM Uptime licenses, and 1 Premier Support unit. Installation and training services include LogicMonitor QuickStart Plus (10-week engagement), LM Logs Quickstart (4-week engagement), and ServiceNow CMDB Integration (12-week engagement), plus a one-time incentive closing discount. Installation and training services may not be purchased alone and may not exceed 49 percent of the total PORFP value.

Place of performance is 100 Community Place, Crownsville, Maryland 21032. Evaluation is based solely on lowest price. Bidders must provide new and unused software, demonstrate LogicMonitor reseller authorization, submit estimated ship dates and lead times, manufacturer MSRP screenshots, and all applicable licensing agreements (EULAs, enterprise license agreements, acceptable use policies). Pricing must remain valid for at least 90 days after the proposal due date. Questions are due February 12, 2026 at 2:00 PM EDT to Procurement Officer Cherise Edmonds at cherise.edmonds@maryland.gov.