Employee assistance program (EAP)

Piedmont Technical College, located in Greenwood County, South Carolina, is soliciting proposals for a comprehensive Employee Assistance Program (EAP) to serve approximately 593 employees across eight campus locations. The procurement seeks a single contractor to provide confidential counseling services addressing individual, couple, family, substance abuse, financial, legal, and workplace issues, along with supervisory training, workplace education, management consultation, and critical incident intervention. Required services include 24-hour toll-free phone coverage, emergency response capabilities, assessment/counseling sessions within 72 hours of referral, monthly statistical reporting, and an annual Alcohol and Substance Abuse Awareness program. The pre-proposal conference is scheduled for February 11, 2020, at 11:00 AM, with questions due by 3:00 PM that same day. Proposals are due March 11, 2020, at 11:00 AM, with award notification expected April 1, 2020, and a contract start date of April 13, 2020. Evaluation criteria will prioritize proposed solution, qualifications and experience, cost, and financial stability, with vendors required to demonstrate prior contract experience with organizations having at least 500 covered employees.

The solicitation does not specify explicit set-aside designations for disadvantaged enterprises. Vendor qualifications include submitting resumes and credentials of licensed clinical staff (preferably master's level in psychology, social work, counseling), with appropriate licensure such as LCSW, LMFT, or LPC. Vendors must provide current audited financial statements and detailed information about clinical staff time allocation. Insurance requirements include Commercial General Liability ($1,000,000 per occurrence), Auto Liability ($1,000,000 per accident), and Worker's Compensation with statutory limits. The contract is structured as a one-year initial agreement with four one-year renewal options, creating a potential maximum contract life of five years. While the specific budget is not explicitly stated, the pricing proposal template suggests a multi-year service contract with annual pricing to be completed by bidders. The 2018 utilization report indicated 15 EAP cases comprising 126 activities and 49.08 hours of service, with the current model providing eight sessions per issue per employee.