Emgenency Final Costs: Credit Monitoring

The state of Illinois is conducting an emergency procurement for credit monitoring services for a subset of Medicaid providers affected by a recent data breach involving personally identifiable information. The vendor, Equifax Consumer Services LLC, will provide one-year credit monitoring subscriptions as well as associated administrative services such as mail notification, call center support, and address verification. The contract term was originally from June 1, 2021 to August 29, 2021 with an estimated cost of $342,200, but has since been extended until December 31, 2021 at no additional cost. Equifax was selected as the vendor because it was the only provider that offered a three-bureau credit monitoring package at a fixed price, which was necessary to control costs, and its offer was the most cost-effective.

The procurement is being funded through state appropriated funds and is limited to the jurisdiction of St. Clair County in Illinois. There are no set-aside designations or restrictions on the types of organizations that can respond. The incumbent vendor is Equifax Consumer Services LLC, and the final total cost of the contract is $331,839.