EMERGENCY NOTICE - ISAC - Electronic Transcript Services

The Illinois Student Assistance Commission (ISAC) is pursuing an emergency continuation of electronic transcript services through May 28, 2026, a 90-day interim procurement authorized under sole-source justification while ISAC executes a competitive RFP (26-691ISAC-COLAC-B-49281) for long-term provision.

This is a sole-source emergency procurement. ISAC determined that Parchment/Instructure Inc., the incumbent vendor, is the only provider capable of maintaining uninterrupted service without disruption to Illinois high schools and their college application workflows. The vendor's existing contract expired February 28, 2026. Transition to an alternative vendor during the interim would require system integration and institutional coordination across Illinois schools that cannot be accomplished without service interruption.

The scope covers secure processing, management, and electronic transmission of student transcript records; continued hosting and maintenance of the established platform; system integrations; and related technical and customer support. The platform enables Illinois high schools to electronically submit student transcripts to colleges and universities at no cost to students as part of college applications and enrollment processes.

The total estimated expenditure for the 90-day emergency period is $153,076.89, funded through State Appropriated Funds. The Commission on Equity and Inclusion approved a 0% Business Enterprise Program goal due to the lack of subcontracting opportunities associated with these services; no BEP participation is anticipated. Parchment/Instructure Inc. is located in Salt Lake City, Utah. Place of performance includes Lake County, Illinois and system endpoints nationwide.