Emergency medical services billing services

Greenville County is seeking sealed proposals for Emergency Medical Services (EMS) Billing Services through RFP #25101, targeting firms capable of processing billing for its EMS department that responds to over 80,000 calls annually with a diverse payor mix of 50% Medicare, 10% Medicaid, 20% private insurance, and 20% patient payments. The successful vendor must maintain National Academy of Ambulance Coders certification, process claims within three business days, electronically file Medicare and Medicaid claims, and provide detailed weekly and monthly reporting. Vendors are required to submit a comprehensive statement of qualifications including company background, corporate qualifications, references, and a proposed implementation schedule. Proposals are due May 30, 2025, at 3:00 pm through the county's online procurement portal, with a proposal review period from May 30 to June 23, 2025, and a tentative award date of June 23, 2025. The county will evaluate proposals based on eight equally weighted criteria: responsiveness, firm capability, project team qualifications, cost, references, previous experience, technical solutions, and additional services offered.

The procurement does not specify explicit set-aside designations or restrictions on responding organizations. Vendors must provide pricing both with and without Imagetrend and Vairkko software licenses, indicating potential integration requirements with existing technological infrastructure. The Sample Services Agreement suggests potential contract terms including an initial contract period with options for up to four additional annual renewals. Insurance requirements are substantial, mandating $1,000,000 in comprehensive general liability coverage, $1,000,000 in automobile liability, and statutory worker's compensation insurance. While specific award value is not disclosed, the comprehensive nature of the billing services for an EMS department handling 80,000 annual calls suggests a significant contract value. Payment terms indicate invoices will be processed with undisputed amounts due within 10 days of receipt, and the contract includes a non-appropriation clause allowing termination if sufficient funds are not allocated in current or subsequent fiscal years.