Emergency Internet Service – LEO Satellite & LTE Multi-Carrier Connectivity

Sacramento County Emergency Operations Center is requesting proposals for emergency internet connectivity combining low-earth-orbit satellite and LTE/5G multi-carrier cellular service, with proposals due October 29, 2026 at 3:00 p.m. A 5% local business preference applies to vendors located within Sacramento County, and a 2% micro-business preference applies to state-certified micro-businesses in the Sacramento Regional Market Area.

The scope requires a fully managed, bonded multi-path connectivity solution delivering minimum combined or bonded throughput of 500 Mbps. The solution must integrate LEO satellite connectivity (Starlink, OneWeb, or equivalent) with LTE/5G service from at least three carriers—Verizon, AT&T, and T-Mobile—with automated failover and bonding capabilities. The contractor must provide 24/7 monitoring and support, secure installation meeting County EOC requirements, and submit current Accessibility Conformance Reports (VPAT) demonstrating Section 508 of the Rehabilitation Act Standards compliance for all ICT deliverables prior to delivery. The contractor must maintain commercial general liability insurance of at least $2 million per occurrence, workers' compensation insurance, automobile liability of at least $1 million, and technology professional liability or cyber liability insurance of $2 million.

The contractor must be registered with the California Department of Industrial Relations, hold a C-7 Contractor's License, pass a Live Scan background check, and obtain performance and payment bonds. Prevailing wage requirements apply under California Labor Code sections 1720 and 1770. Pricing shall cover monthly data costs, installation, labor, equipment, site visits, taxes and fees, monthly management and network expansion fees, and estimated bond fees, with NET/30 payment terms and FOB Destination freight prepaid and added. Questions are due October 23, 2026. Proposals will be evaluated on a maximum of 1,000 points based on pricing, compliance, performance guarantees, references, and scalability and durability. Contract award is anticipated December 1, 2026. The County reserves the right to terminate any contract without cause upon 30 days' written notice.