EMERGENCY EXTENSION 2- IDOC Parole Communications and Control Center

This state and local contracting opportunity is for an emergency extension of a contract between the Illinois Department of Corrections (IDOC) Parole Division and Protocol Criminal Justice, Inc. for the provision and maintenance of a Parole Division Communications and Control Center and related web-based community supervision with 24-hour management services. IDOC is seeking a 6-month contract extension from December 29, 2021 to June 30, 2022 for an estimated cost of $4,500,000, as the original $2,000,000 emergency contract awarded on March 30, 2021 is set to expire on June 27, 2021. This extension will allow IDOC time to re-solicit a Request for Proposal (RFP) for this service and ensure a smooth transition to a new vendor, if required. The services provided by Protocol Criminal Justice, Inc. involve receiving, storing, and immediately disseminating monitoring data to IDOC personnel through their system of record, without IDOC purchasing any equipment, as the vendor maintains all necessary systems and provides the service on a 24/7 basis.

This is an emergency extension, and no additional details are provided regarding any set-aside designations or restrictions on the types of organizations that can respond. The incumbent contractor is Protocol Criminal Justice, Inc., and the current contract and service is described as complex. The original justification for the emergency contract was the need for continuous offender monitoring services, and the extension is needed to allow time for IDOC to complete the new RFP process and transition to a new provider, if required. IDOC concluded the previous RFP should be cancelled due to the long-term financial impact, and the agency leadership will revisit the RFP language before reposting.