Electronic Health Record (EHR) Software Solution

The City of Norwalk, Connecticut, through its Health Department, is issuing a Request for Proposals to procure an Electronic Health Record (EHR) software solution designed to enhance clinical operations and improve the efficiency, accuracy, and quality of healthcare delivery. The solicitation opened on December 15, 2025, at 4:15 PM EST with a proposal submission deadline of January 28, 2026, at 2:00 PM EST. A vendor question and answer period was available from December 15, 2025, at 4:30 PM EST through December 26, 2025, at 2:00 PM EST. The RFP has been issued with three addenda released on January 6, 2025, January 7, 2026, and January 8, 2026. Detailed project requirements, specifications, deliverables, and evaluation criteria are contained in Section 2 of the RFP documents, accessible via the Bonfire Hub portal at https://norwalkct.bonfirehub.com/opportunities/214453. All inquiries and proposal submissions should be directed to Christopher McCauley, Purchasing Department, City of Norwalk, 125 East Avenue, Room 211, Norwalk, CT 06851, via telephone at 203-854-7712 or email at cmccauley@norwalkct.gov. Delivery will be provided on a Free On Board Destination basis, with payment terms to be specified by the selected vendor.

This solicitation is open to all qualified vendors with no specific set-asides or restrictions noted for disadvantaged enterprises or other designated business categories. No incumbent vendors or current contractors have been identified in the available solicitation materials. The RFP documents do not disclose any existing technology infrastructure or systems requiring integration by the selected vendor. The estimated total contract value has not been publicly disclosed in the solicitation materials made available. Interested vendors should review all three addenda to ensure compliance with any modifications to the original solicitation requirements and specifications prior to submitting their proposals.