EAP Services RFP

The City of Cape May in Cape May County, New Jersey is soliciting proposals for Employee Assistance Program (EAP) Services through a Request for Proposal (RFP) for the 2025 calendar year. The procurement seeks a vendor to provide comprehensive EAP services for approximately 136 full-time and 260 part-time/seasonal employees, with two service options offering either three or six sessions of assessment and counseling. Required services include employee and family member counseling, 24-hour phone support, virtual/remote session capabilities, DOT/SAP evaluations, critical incident debriefing, supervisory consultations, quarterly trainings, and utilization reporting. Bidders must demonstrate professional qualifications, including detailed information about licenses, educational background, support staff, insurance coverage, and references. The proposal evaluation will be based on qualifications, experience, service performance ability, location, proposal thoroughness, and cost considerations. The public opening of submissions is scheduled for November 7, 2024, at 12:00 P.M., with the contract term spanning from January 1, 2025, to December 31, 2025, and the city reserving the right to terminate the contract for good cause.

The RFP does not explicitly mention specific set-aside designations or restrictions for disadvantaged enterprises. Proposals must include pricing on a per-employee, per-month basis for both full-time and part-time/seasonal employee categories. While the document does not specify an incumbent vendor or existing technology infrastructure requirements, it mandates that the selected EAP service provider integrate comprehensive support mechanisms for municipal employees. The RFP requires detailed pricing structures and comprehensive service capabilities, suggesting the potential for a contract value that will cover counseling services for approximately 396 total employees across full-time and part-time/seasonal classifications. Bidders will need to provide competitive, comprehensive pricing that reflects the extensive service requirements, including multiple counseling sessions, orientation programs, training workshops, and ongoing support mechanisms.