E-Discovery Services

The State of Florida, Agency for Health Care Administration (Agency) has issued a Request for Information (RFI) seeking industry solutions for services that support Electronically Stored Information (ESI) discovery and administer the e-discovery process. The Agency is experiencing end-of-life system issues with its current Clearwell e-discovery system and is looking to partner with a vendor or vendors to increase process efficiencies and turn-around times for legal discovery needs and public records compliance. The RFI outlines the Agency's goals, including the need for a FEDRAMP cloud-based solution that can handle tasks such as data preservation, collection, processing, review, analysis, and production, as well as provide data analytics and integration with the Agency's existing document management platforms. The RFI does not request pricing information but instead asks respondents to provide details on their technical capabilities, privacy and security measures, and experience working with state agencies. The timeline for this RFI includes a question and response period, with final responses due by November 30, 2023.

This RFI is for planning purposes only and does not constitute a procurement method or result in a contract award. The Agency is open to best practices from vendors on the stated requirements and is specifically interested in solutions that can address subject rights and outsourced services. The current Clearwell license version is 10.1.3, with a total environment of 17TB, and the Agency may require migration services from Clearwell to a new e-discovery system. The Agency also uses Laserfiche 10.3 and OnBase 10.0 and is open to vendor solutions that address these existing platforms. No set-aside designations or restrictions on the types of organizations that can respond have been provided, and the Agency has not listed any incumbent vendors or current contractors.