DHS Micropact FY20 Sole Source

This is a notice of intent to award a sole source contract to Micropact Global, Inc. for CaseExpert software support and maintenance for the Illinois Department of Human Services (DHS). The CaseExpert software is a proprietary case management product required by the Social Security Administration (SSA) for the Illinois DHS to process Social Security disability claims on behalf of the SSA. The DHS has had an ongoing relationship with the CaseExpert software for over 23 years and cannot feasibly change to other SSA-approved vendors without incurring significant conversion costs and losing 100% federal funding for disability claim processing. The contract term is for 3 years from July 1, 2019 to June 30, 2022, with an estimated value of $1,557,850 and a guaranteed limit of 10% price increases for FY2021 and FY2022. The procurement is 100% federally funded through the SSA, and the DHS has no alternative options to satisfy their requirements other than contracting with the sole-source vendor Micropact Global, Inc.

This sole source procurement is required due to the specialized and integrated nature of the CaseExpert software with the SSA's policies, procedures, and data sources. Micropact Global, Inc. is the incumbent vendor, and the SSA has mandated the continued use of the MicroPact system, which has successfully completed the necessary security assessment and authorization process. A public hearing will be held on May 15, 2019 to receive comments on whether the sole source award is appropriate, unless an interested party submits written comments or requests a public hearing by May 10, 2019. After the hearing, the Chief Procurement Officer will determine whether to approve the sole source award.