Debt Collection Services

San Jacinto Community College District (SJCCD) in Harris County, Texas has issued Request for Proposals (RFP #25-15) for comprehensive debt collection services targeting delinquent tuition accounts and other college receivables. The procurement seeks qualified firms to provide account recovery, skip tracing, credit reporting, and monthly reporting capabilities across three service categories: regular debt collection services, non-sufficient funds accounts without lawsuits, and non-sufficient funds accounts involving law enforcement agency submission. Proposals will be evaluated on a 100-point scale, with points allocated as follows: qualifications (25 points), scope understanding/approach (30 points), references (10 points), pricing (30 points), and terms/conditions exceptions (5 points). Key procurement dates include a questions deadline of January 21, 2025, and a proposal submission deadline of January 30, 2025 at 2:00 PM Central Time through the IonWave e-bidding platform. Optional virtual presentations for top-ranked firms are scheduled between February 17-20, 2025, with potential additional points (40) awarded based on interview performance. The initial contract term is two years with three one-year renewal options, and the college intends to make separate awards for first and second referral collections, explicitly stating these will not be awarded to the same vendor.

The RFP does not explicitly mention specific set-aside designations or restrictions for disadvantaged enterprises. While no specific budget is provided, compensation will be based on commission percentages of actual collections, with vendors required to propose commission rates for both first and second referral collections. The procurement requires vendors to submit detailed pricing through the IonWave platform's Line Items section and document any additional costs. No incumbent vendors are explicitly identified in the provided documents. The college requires vendors to demonstrate capabilities for proper collection practices, handle special circumstances like bankruptcies, and provide comprehensive monthly reporting. Proposers must be prepared to integrate with existing college systems and follow all applicable collection regulations and best practices. The anticipated award recommendation is expected in March/April 2025, with the potential for a multi-year engagement through the initial two-year contract and subsequent renewal options.