DBHR AMHC SP Video and Access System

Alton Mental Health Center is seeking a qualified vendor to provide combined IT security, server, and platform support services for its Video Surveillance System (VSS) and Electronic Access Control System (ACS) for a one-year term beginning July 1, 2026, with proposals due June 22, 2026.

The vendor must deliver 24/7 monitoring, maintenance, troubleshooting, software updates, hardware replacement coordination, and system optimization for both integrated systems. Responsibilities include responding to service requests within defined timeframes, maintaining system uptime and security standards, providing technical documentation, conducting staff training as needed, and ensuring compliance with state and federal security requirements. The vendor must demonstrate expertise in both video surveillance platforms and access control technologies while maintaining compatibility with AMHC's existing infrastructure.

Compliance with NIST Special Publication 800-53 Revision 5 standards is mandatory. The vendor must maintain General Commercial Liability insurance of $1 million per occurrence / $2 million aggregate, Auto Liability of $1 million per occurrence, and Worker's Compensation as required by law. All work must comply with applicable federal, state, and local laws, including data security and privacy regulations. Data center locations are restricted to the contiguous United States. Use of artificial intelligence is prohibited unless expressly authorized in writing by the State.

Illinois standard certifications apply, covering legal entity status, criminal background restrictions, financial obligations to the state, environmental compliance, labor requirements, drug-free workplace standards, equal employment opportunity, cybersecurity standards, and political contribution restrictions. Vendors must certify compliance with Article 50 of the Illinois Procurement Code. Payment follows the State Prompt Payment Act, and prevailing wage requirements apply where applicable. The contract is contingent upon appropriation of funds and subject to termination for convenience with thirty days' notice or for cause without penalty. The vendor must maintain all equipment and software warranties.