Combined Video Access Control~2.docx

This is a scope of work document for Alton Mental Health Center (AMHC), an Illinois state agency, detailing combined IT security, server, and platform support services for video surveillance and electronic access control systems. The vendor must provide integrated support for both the Video Surveillance System (VSS) and Electronic Access Control System (ACS), including 24/7 monitoring, maintenance, troubleshooting, software updates, hardware replacement coordination, and system optimization. The contract term runs for one year beginning July 1, 2026, and ending June 30, 2027, with the potential for renewal options to be negotiated. Key responsibilities include responding to service requests within defined timeframes, maintaining system uptime and security standards, providing technical documentation, conducting staff training as needed, and ensuring compliance with state and federal security requirements. The vendor must demonstrate expertise in both video surveillance platforms and access control technologies while maintaining compatibility with AMHC's existing infrastructure.

Pricing terms, specific funding amounts, and budget allocations are not detailed in this scope of work document. The document does not identify an incumbent vendor, set-asides, or current system specifications. The vendor must be capable of supporting the combined systems as currently deployed at AMHC and be prepared to provide comprehensive support across all technological components. Additional requirements regarding performance metrics, service level agreements, and staffing requirements should be referenced in the full solicitation documents and technical specifications.