Customer Satisfaction Surveys

The state of Idaho is seeking proposals for Customer Satisfaction Surveys, a procurement opportunity posted on August 7, 2025, with responses due by August 20, 2025. This contract appears to involve comprehensive survey research and analysis services designed to measure and evaluate customer experiences and perceptions across state agencies or programs. The primary deliverables likely include detailed survey design, data collection methodologies, statistical analysis, and comprehensive reporting of findings. Potential respondents should demonstrate expertise in survey research, data analytics, statistical modeling, and reporting techniques specific to government customer satisfaction assessment. While specific evaluation criteria are not explicitly detailed in the provided information, typical considerations would include vendor qualifications, proposed methodology, past performance, technical approach, and potential cost-effectiveness of the proposed survey solution.

Based on the limited information available, no explicit set-aside designations or specific restrictions on respondent types are currently identified. The contract does not specify incumbent vendors or existing technological infrastructure requirements for integration. Without additional context, it is not possible to definitively state potential award values or precise budget ranges for this customer satisfaction survey project. Interested vendors should carefully review the full solicitation documents to understand the complete scope of work, submission requirements, and any potential constraints on participation. Potential respondents are advised to closely examine the detailed procurement documentation to ensure full compliance with Idaho state contracting protocols and survey research specifications.