Custodial Services

This state and local contracting opportunity is for custodial services at the athletics facilities of Appalachian State University, located in Watauga County and Boonville Town, North Carolina. The university has issued a Request for Proposal (RFP) seeking a contractor to perform comprehensive custodial operations and maintenance to ensure the facilities are maintained in a safe, attractive, clean, sanitary, and operable manner at all times. The contract will have an initial one-year term with four optional one-year renewals. Vendors must provide staffing, scheduling, and periodic services as detailed in the RFP. Pricing shall be submitted on a monthly basis for the operation and maintenance of the buildings, with adjustments for any scheduled events requiring additional staffing. The university will purchase the necessary cleaning supplies, while the contractor must provide all equipment. The RFP outlines performance standards, non-compliance procedures, and the university's responsibilities for administration, renovations, utilities, and inspections. A mandatory site visit is scheduled for August 8, 2024, and proposals are due by August 21, 2024.

The RFP does not specify any set-aside designations or restrictions on the types of organizations that can respond. The current annual contract amount is not provided, but the university indicates it would like to see the vendors' proposed pricing based on the revised scope of work. Vendors are encouraged to emphasize any donations, promotions, or signing bonuses in their cost proposals, which will be evaluated as part of the criteria. The university is open to vendors including medical benefit costs in the total yearly proposal cost or billing it separately as a direct pass-through. The contract is an open market commodity, and the university does not provide information on any incumbent vendors or current contractors.