Creditron Software Maintenance Renewal Services

The Texas Department of Criminal Justice is requesting offers for a purchase order to renew Creditron Software Maintenance Renewal Services, with offers due August 4, 2026.

The scope encompasses software maintenance renewal services for the Creditron system, including updates, technical support, and maintenance activities to ensure system functionality and security for TDCJ's critical operations. Vendors must demonstrate capability to provide continuous software maintenance support and maintain system uptime.

TDCJ reserves the right to award based on low line-item response, low total of line items, or any other combination serving the best interest of the state. The contract term is not specified in the materials provided. TDCJ may extend any resulting contract up to three months at its sole discretion.

All responses must comply with Texas purchasing rules and regulations, include unit pricing (with unit prices governing in case of extension errors), and be submitted on the specified form with the respondent's Texas Identification Number and Federal Employer Identification Number. Response prices must remain firm for 30 days from the due date. Respondents must provide delivery timelines in calendar days; 14 calendar days serves as the default if not specified.

Respondents must comply with E-Verify requirements for services contracts, suspension and debarment certifications, human trafficking prohibitions, cybersecurity training, and data security control requirements. Respondents may not discriminate against firearm entities, must not boycott Israel or energy companies where applicable, and must disclose any use of artificial intelligence systems in completing deliverables. All products must be new and unused unless otherwise specified. TDCJ retains the right to terminate the contract for convenience with 30 days' written notice and may cancel without penalty if appropriated funds become unavailable. All goods and services are exempt from state and federal sales tax, though respondents must pay all applicable federal, state, and local taxes resulting from the contract.