Courier Services

The Wisconsin Department of Workforce Development (DWD) is soliciting bids for a courier services contract to transport documents between its Unemployment Insurance Offices and the US Post Office in Eau Claire, Wisconsin. The selected vendor will be responsible for picking up mail from PO Box 330 and delivering it to two DWD locations: 715 South Barstow Street and 2270 Eastridge Center, with deliveries required by 10:45 AM Monday through Friday. The contract will initially cover both locations until an estimated move on November 14, 2017, after which services will consolidate to the Eastridge Center location. Bidders must have at least two years of courier service experience and maintain specific insurance coverage, including $1,000,000 in commercial liability and motor vehicle insurance. The contractor must also bond all agents and employees, transport mail in secured containers, and ensure vehicle security. Key evaluation criteria include being the lowest cost responsive and responsible bidder meeting all specifications. The solicitation was issued on August 31, 2017, with written questions due by September 6, 2017, and answers provided by September 11, 2017. Sealed bids are due September 25, 2017, at 2:00 PM CDT, with the contract running from October 3, 2017, through September 30, 2018, and options for two additional one-year renewals.

The DWD strongly encourages participation from Wisconsin-certified Minority Business Enterprises (MBEs), Woman-Owned Businesses (WBEs), and Disabled Veteran-Owned Businesses (DVBs), with a goal of directing 5% of contract costs to certified MBE firms. Bidders must provide three references with similar service experience and comply with all applicable federal, state, and local regulations. The typical mail volume ranges from 10 to over 100 pieces seasonally, primarily consisting of 4 1/8" x 9" envelopes with occasional 12" x 15" packages. No minimum order quantities are required, and fuel surcharges are prohibited, with contractors expected to hold firm pricing for the entire contract period. While no specific budget range is explicitly stated, bidders must include all transportation and insurance costs in their pricing. The current solicitation indicates that DWD has no existing service provider for these courier services. Potential bidders should note that the US Post Office operates from 8:00 AM to 5:00 PM, and the Benefits Center operates from 7:45 AM to 4:30 PM, which may impact service delivery logistics.