County of San Mateo E-Learning Content Provider

The County of San Mateo's Human Resources Department is seeking a qualified e-learning content provider through a competitive Request for Proposals (RFP) to deliver comprehensive training materials for its approximately 7,000 employees. The procurement targets an e-learning content catalog compatible with Workday Cloud Connect for Learning, covering diverse developmental areas such as leadership, professional development, business writing, regulatory compliance, artificial intelligence, cybersecurity, productivity tools, and employee wellbeing. Proposed content must be searchable, offer completion certificates, and support continuing education units and certifications. The RFP requires vendors to provide Workday Cloud Connect for Learning Certification and deliver high-quality, relevant training materials accessible across full-time, part-time, and seasonal staff in various work environments. Proposals will be evaluated on project approach, firm qualifications, team qualifications, and fee proposal, with a total possible score of 110 points. Key dates include a non-mandatory pre-proposal meeting on October 22, 2025, at 11:00 AM, with proposals due by 5:00 PM on November 14, 2025, and an anticipated contract award by December 31, 2025. The targeted go-live date for the e-learning platform is July 1, 2026.

The RFP indicates a preference for local businesses and non-profits, with potential additional preferential points awarded to such organizations. The contract term is anticipated to be 3-5 years, with a total project budget not exceeding $200,000. While no specific incumbent vendor is mentioned, the County will require integration with existing Workday Cloud Connect for Learning infrastructure. The procurement includes comprehensive technology security requirements, as evidenced by the detailed Technology Security Assessment form, which mandates extensive vendor disclosures about technical support, security policies, authentication processes, data handling, encryption standards, network defenses, and incident response protocols. Vendors must comply with local ordinances, non-discrimination policies, and living wage requirements. The County will conduct interviews and product demonstrations with top-scoring proposers, with final selection based on the vendor's ability to effectively meet the County's e-learning training and development needs.