Copier Maintenance

The State of Alabama is seeking a qualified vendor to provide copier maintenance services. The contract will cover routine preventative maintenance, on-demand repair services, and the provision of genuine original equipment manufacturer (OEM) parts for state-owned copiers across multiple state agencies. Key objectives include ensuring reliable, high-performance operation of the state's copier fleet, minimizing downtime, and reducing maintenance costs. Responsive vendors must demonstrate experience servicing copier equipment from major manufacturers, have a local service presence, and be able to meet agreed-upon service level agreements for response times and repair completion. The contract will be awarded through a Quick Quote solicitation process, with quotes due by September 11, 2024.

This opportunity is open to all qualified vendors, with no set-aside designations or restrictions on business type. The current incumbent provider is ABC Office Solutions, who has served the state for the past three years. The scope of services required may necessitate integration with existing fleet management software and procurement systems utilized by the state. While an exact contract value is not provided, the state has allocated a budget range of $1.5 to $2.5 million annually for these critical copier maintenance services across the participating agencies.