Coordinated entry system administrator for individuals, families, and survivors

The County of Orange, California, through its County Executive Office - Office of Care Coordination, is conducting a fully electronic Request for Proposal to procure Coordinated Entry System (CES) Administrator services for three distinct subpopulations: Individuals, Families, and Survivors of Domestic Violence experiencing homelessness or at risk of homelessness throughout Orange County. The procurement seeks to establish a participant-centered process that streamlines access to appropriate housing interventions and support services while implementing a regional coordination approach across the county's Service Planning Areas. Respondents must have a minimum of five consecutive years of recent experience developing, implementing, and supporting a Homeless Response System, with demonstrated similar-sized projects for at least one public agency, and must secure a 25 percent match to available CES funding to enhance service capacity. Key deliverables include leadership and system guidance, regional coordination, system partnerships development, and data analysis and evaluation across the homeless services system. The RFP scoring methodology comprises 700 written points (background and qualifications at 200 points, program design at 150 points, performance objectives at 100 points, staffing at 100 points, and program approach quality at 125 points), up to 200 interview points, and 100 cost proposal points. Proposals must be submitted electronically via the County's eProcurement Portal by March 4, 2026, at 5:00 p.m., with all questions and requests for interpretations due by February 25, 2026, at 5:00 p.m.; no site visits or bidders' conferences are scheduled. The initial contract term is two years with options to renew for three additional years, contingent upon Board of Supervisors approval.

The RFP documentation does not specify any set-aside designations or restrictions on organizational types eligible to respond; however, respondents are required to attest to compliance with the Homeless Service System Pillars standards established by the Commission to End Homelessness in Orange County and approved by the Board of Supervisors on October 18, 2022. Contractors must acknowledge and align their services with the four foundational pillars of Prevention, Outreach & Supportive Services, Shelter, and Housing. The combined annual funding allocation for all three Program Components totals $1.1 million, with Program A (Individuals) receiving approximately $670,000, Program B (Families) receiving $280,000, and Program C (Survivors) receiving $150,000, structured as actual cost agreements contingent upon available County funds. The funding source is a Continuum of Care (CoC) grant awarded to Orange County by the U.S. Department of Housing and Urban Development (HUD). Contracts exceeding $200,000 annually or $1 million in total contract value require Board of Supervisors approval. As a Business Associate under HIPAA, the contractor must implement comprehensive data security safeguards and maintain mandatory insurance coverage including Commercial General Liability at $1,000,000 per occurrence/$2,000,000 aggregate, Automobile Liability at $1,000,000 combined single limit, and statutory Workers' Compensation insurance.