Consulting Services for Implementation and Migration of new ERP System

The City of Gallup, New Mexico is requesting proposals for consulting services to implement and migrate the municipal ERP system from CentralSquare/Naviline to Tyler Enterprise ERP, with proposals due October 27, 2026 at 2:00 p.m. local time. New Mexico resident or veteran business preferences of up to 10 points apply under the evaluation rubric.

Offerors must meet mandatory qualifications: authorization to do business in New Mexico, a minimum of five years of experience providing ERP implementation and data migration services, and completion of at least three comparable implementations for municipal or local government entities within the last five years. The consultant will serve as City-side project manager and extension of the City's project team, delivering implementation support, data readiness and validation, testing coordination, organizational readiness, training coordination, and post-implementation support. The implementation will operate concurrently with the legacy system to ensure uninterrupted municipal operations, following a phased deployment approach with Financials prioritized in the first phase and subsequent deployments for Human Resources, Civic Services, Utilities, and Accounts Receivable. The consultant must commence work within 30 days of award and deliver an initial project management plan within 15 business days.

The contract is for one-time service from acceptance through project completion, with no renewal options in the RFP base terms (though the sample agreement references optional City renewal for up to three additional one-year periods through 2030 and month-to-month continuation with mutual consent). Proposers must outline staffing and level-of-effort aligned with Tyler implementation phases and production timelines. Pricing shall be submitted as a separate cost proposal with hourly rates for all key personnel and services, exclusive of taxes. The evaluation distributes 100 points across firm history and experience (20 points), ability to provide scope of services (25 points), personnel qualifications (35 points), quality and completeness of response including five client references (10 points), and cost (10 points). Questions are due October 16, 2026. Proof of insurance including workers' compensation and comprehensive general liability with minimum $1,000,000 coverage is required.