Consultant for CAD Replacement

The Town of Cary, North Carolina is seeking a qualified consulting firm to provide professional services for the replacement of its Computer Aided Dispatch (CAD) system. The Cary Police Department, Cary Fire Department, Morrisville Police Department, Morrisville Fire Department, and Apex Fire Department are collaborating on this project. The selected consultant will be responsible for reviewing the existing CAD infrastructure, conducting a comprehensive assessment, preparing a detailed request for proposals (RFP) for the CAD replacement, providing pre-vendor proposal support, assisting with the technical and pricing analysis of proposals, and managing the implementation and transition to the new system. The consultant must have expertise in public safety technology, project management, and CAD system implementation. Proposals are due by May 31, 2024, and the contract is expected to begin in August 2024.

This procurement is open to all qualified firms, and there are no set-aside designations or restrictions on the types of organizations that can respond. The budget for this project is not specified in the RFP. The Town of Cary is the incumbent for the current CAD system, and the selected consultant will be required to integrate with any existing infrastructure and technology.