Code 10 Duress Maintenance & Repair

The Missouri Department of Mental Health has issued an Invitation for Bid (IFB) for Code 10 Duress System Maintenance & Repair services at the Southeast Missouri Mental Health Center in Farmington, Missouri. This procurement seeks competitive sealed bids for comprehensive duress system services including upgrades to the newest available technology, routine maintenance, emergency repairs, supplies, and parts for a facility spanning 255,826 square feet across three buildings. The existing system comprises a Bosch D9412GV4 controller, Potter PSN-106 intruder sensor, Bosch D6100 communicators, and Schneider buttons. Bidders must provide firm, fixed pricing for upgrade and installation services (both normal business hours and overtime), maintenance and repair services (both normal business hours and overtime), and supplies and parts at a firm, fixed percentage over actual net cost. Contractors must respond to service requests within two business days, complete emergency repairs within 24 hours, and begin installation and routine repair services within 10 business days during regular business hours (Monday-Friday, 8:00 a.m. to 4:00 p.m. Central Time). The sealed bid deadline is 2:00 p.m. Central Daylight Time on October 31, 2025, with submissions accepted electronically through MissouriBUYS powered by MOVERS or as hard copy to the Department of Mental Health Purchasing and General Services at 1706 E. Elm Street, Jefferson City, Missouri 65102-0687. Optional facility tours may be arranged by contacting Amy Luebbers at (573) 218-6717. The contract period runs November 1, 2025 through October 31, 2026, with the Department retaining the option to renew for two additional one-year periods under the same terms and pricing or with approved increases not to exceed specified maximums.

All contractors must comply with extensive federal and state requirements including E-Verify work authorization, federal debarment certification, Missouri tax compliance, Secretary of State business registration, conflict of interest disclosures, and anti-discrimination certifications. The incumbent contractor operates under contract DMH23012. Evaluation will utilize a multiattribute scoring methodology for ranking responses. The estimated total contract amount is $49,999.99, with a minimum release amount of $49,999.99 for the Safety Instrumented System Installation and Maintenance Service line item. Estimated quantities for evaluation purposes include 40 service hours for normal business hours and 1 service hour for overtime during both the initial and renewal periods for each service category. The Department does not guarantee any usage of the contract and assumes no obligation for costs related to non-appropriation of funds by the Missouri General Assembly or budget restrictions in future fiscal years. The procurement contact is Cassandra Witherbee at cassandra.witherbee@dmh.mo.gov.