Buyer: Cassandra Witherbee, Procurement Specialist Telephone: (573) 751-5735

E-Mail: Cassandra.Witherbee@dmh.mo.gov

Return bid to:

SUPPLIERS ARE ENCOURAGED TO RESPOND ELECTRONICALLY THROUGH MISSOURIBUYS, POWERED BY MOVERS BUT MAY RESPOND BY HARD COPY (See Mailing Instructions Below)

By Mail: Department of Mental Health

Purchasing and General Services

1706 E. Elm St/PO Box 687

Jefferson City, Missouri 65102-0687

Bids must be received no later than: 2:00 pm (CDT), October 31, 2025

The Supplier shall quote a firm, fixed price on the attached pricing page. All costs associated with providing the required services shall be included in the stated price.

The undersigned hereby agrees to provide the services and/or items, at the prices stated, pursuant to the requirements of this document and further agrees that when this document is countersigned by an authorized official of the Missouri Department of Mental Health, a binding contract shall exist between the Contractor and the Department of Mental Health.

The authorized signer of this document certifies that the Contractor named below and each of its principals (as defined by 45 CFR 76) are not suspended or debarred by the federal government.

Legal Name of Supplier Authorized Signature for the Supplier Date

Supplier Address City, State, Zip MissouriBUYS Supplier ID#

Contact Person Contact Person E-Mail Address Contact Person Phone #

Corporation Individual State/Local Government

Partnership Sole Proprietor IRS Tax-Exempt 501c

Notice of Award Section (State Use Only)

This bid is accepted by the Department of Mental Health as follows:

Authorized Signature for the Department of Mental Health Date

STATE OF MISSOURI

DEPARTMENT OF MENTAL HEALTH

INVITATION FOR BID (IFB)#

DMH 0000000014SL

Issue Date: October 24, 2025

Title: Code 10 Duress Maintenance & Repair

Contract Period:

November 1, 2025 through October 31, 2026 https://missouribuys.mo.gov/bid-board/movers https://missouribuys.mo.gov/bid-board/movers

INSTRUCTIONS FOR SUBMITTING A SOLICITATION RESPONSE

The Department of Mental Health is now posting its bid solicitation documents on the new MissouriBUYS powered by MOVERS Bid Board (MissouriBUYS, powered by MOVERS, bid board). MissouriBUYS, powered by MOVERS is the State of Missouri’s web-based statewide eProcurement system, which is powered by our partner, Oracle.

For all bid solicitations, Suppliers are encouraged to submit their solicitation response as an electronic response.

Suppliers may submit a hard copy to the address listed on the solicitation. The submission of electronic responses are explained in detail in the step-by-step instructions provided at: MissouriBUYS, powered by MOVERS, bid response instructions.

Notice: The Supplier is solely responsible for ensuring timely submission of their solicitation response, whether submitting an online response or a hard copy response. Failure to allow adequate time prior to the solicitation end date to complete and submit a response to a solicitation, particularly in the event technical support assistance is required, places the Supplier and their response at risk of not being accepted on time.

❖ ELECTRONIC RESPONSES: To respond electronically to a solicitation, the Supplier must first register with MissouriBUYS, powered by MOVERS by going to the supplier registration page: Self-Service Supplier Registration | MissouriBUYS Statewide eProcurement System, enter your email address and click the “Send Access Code” button to obtain an access code and complete the Supplier Registration. Once registered the Supplier should log back into MissouriBUYS, powered by MOVERS and edit their profile by selecting the organizational contacts that should receive an automated confirmation of the Supplier’s electronic bid responses successfully submitted to the state.

To respond electronically to a solicitation, the Supplier must login to MissouriBUYS, powered by MOVERS, locate the desired solicitation on the Bid Board, and, at a minimum, the Supplier must read and accept the Original Solicitation Documents and complete pricing and any other identified requirements. In addition, the Supplier should download and save all of the Original Solicitation Documents on their computer so that they can prepare their response to these documents. Suppliers should upload their completed response to these downloaded documents (including exhibits, forms, and other information concerning the solicitation) as an attachment to the electronic solicitation response. Step-by-step instructions for how a registered Supplier responds to a solicitation electronically are available on the MissouriBUYS system at: MissouriBUYS, powered by MOVERS, bid response instructions.

❖ Suppliers are encouraged to submit their entire proposal electronically; however in lieu of attaching exhibits, forms, pricing, etc. to the electronic solicitation response, a Supplier may submit the exhibits, forms, pricing, etc. through mail or courier service. However, any such submission must be received prior to the solicitation’s specified end date and time. Be sure to include the solicitation/opportunity (OPP) number, company name, and a contact name on any hard copy solicitation response documents submitted through mail or courier service.

❖ In the event a registered Supplier electronically submits a solicitation response and also mails hard copy documents that are not identical, the Supplier should explain which response is valid for the state's consideration. In the absence of such explanation, the state reserves the right to evaluate and award the response which serves its best interest.

To ensure software compatibility with the MissouriBUYS, powered by MOVERS, the Supplier should submit the proposal attachments in Microsoft Word, Microsoft Excel, or Adobe PDF. The Supplier should use the Microsoft Edge web browser when submitting their proposal response in MissouriBUYS, powered by MOVERS. A Supplier’s failure to follow these instructions and instead use a different application or method for completion and submission of attachments could render some or all of the Supplier's response to be unreadable which could negatively impact the evaluation of the Supplier's response.

QUESTIONS REGARDING THE IFB

It is the Supplier’s responsibility to ask questions, request changes or clarifications, or otherwise advise the Department if the Supplier believes that any language, specifications, or requirements are: 1) ambiguous, 2) contradictory or arbitrary, 3) violate any state or federal law or regulation, 4) restrict or limit the requirements to a single source, or 5) restrict or limit the Supplier’s ability to submit a bid.

a) The Supplier and the Supplier’s agents (including subcontractors, employees, consultants, or anyone else acting on their behalf) must direct all of their questions or comments regarding the IFB, the solicitation process, the evaluation, etc., to the buyer of record indicated on the first page of this IFB. Inappropriate contacts to other personnel are grounds for suspension and/or exclusion from specific procurements. Suppliers and their agents who have questions regarding this matter should contact the buyer.

https://ewqg.fa.us8.oraclecloud.com/fscmUI/redwood/negotiation-abstracts/view/abstractlisting?prcBuId=300000005255687 https://missouribuys.mo.gov/media/pdf/movers-bid-response-instructions https://missouribuys.mo.gov/media/pdf/movers-bid-response-instructions https://missouribuys.mo.gov/supplier-registration https://missouribuys.mo.gov/supplier-registration https://missouribuys.mo.gov/media/pdf/movers-bid-response-instructions

b) Upon the Department’s consideration of questions and issues and if the Department determines that changes are necessary, the resulting changes will be included in a subsequently issued IFB addendums; absence of such response indicates that the questions and issues were considered but deemed unnecessary for an IFB addendum. All Suppliers will be advised of any change to the IFB’s language, specifications, or requirements by a formal addendum to the IFB. There will be no posted written records of the questions/communications (i.e., formal question/answer document).

Every attempt shall be made to ensure that the Supplier receives an adequate and prompt response. However, in order to maintain a fair and equitable bid process, all Suppliers will be advised, via the issuance of an addendum to the IFB, of any relevant or pertinent information related to the procurement. Therefore, Suppliers are advised that unless specified elsewhere in the IFB, any questions received less than five calendar days prior to the IFB end date may not be answered.

NOTE: The only official position of the Department shall be that which is contained in the IFB and any addendums thereto.

Addendum Document: If an addendum document is subsequently issued, please follow these steps to accept the addendum documents.

If you submitted an electronic response prior to the addendum date and time, you should review your solicitation response to ensure that it is still valid by taking into consideration the revisions addressed in the addendum document. There are two options for accessing solicitations to submit a response, utilizing the bell icon or the supplier portal. The instruction for responding to an addendum are within the instructions of “Submit Response Online” at: MissouriBUYS, powered by MOVERS, bid response instructions. If a revision is needed to your solicitation response and/or to indicate your acceptance of the addendum document, you will need to accept the addendum and re-submit your response.

End of Instructions for Submitting Solicitation Response

SOLICITATION ORGANIZATION

This document is divided into the following parts:

Part One: Introduction and General Information

Part Two: Contractor Compliance Requirements

Part Three: Specific Performance Requirements

Part Four: General Contractual Requirements (GCR)

Part Five: Invoicing and Payments

Part Six: Bid Submission

Attachment #1: Pricing Page

Attachment #2: Current/Prior Experience

Attachment A: Proposal Submittal Checklist

Exhibit #1: Affidavit of Work Authorization, E-Verify Exhibit #2: Federal Funding Unique Identity ID (Debarment) Exhibit #3: Anti-Discrimination Against Israel Act Certification Exhibit #4: Vendor No Tax Due Certification Exhibit #5: Secretary of State Business Registration Exhibit #6: Blind Sheltered Workshop/SDVE Exhibit #7: Document of Intent to Participate Exhibit #8 Services Outside the United States Exhibit #9: Domestic Products Procurement Act Exhibit #10: Employee/Conflict of Interest

Attachments: The Supplier is also advised that the attachments to this document, referenced above, provides additional requirements, information, and/or instruction. It shall be the sole responsibility of the Supplier to obtain the attachments. The Supplier shall not be relieved of any responsibility for performance under the subsequent contract due to the failure of the Supplier to obtain a copy of the attachments.

The IFB is available for viewing and downloading on the MissouriBUYS, powered by MOVERS, Statewide eProcurement System. Registered Suppliers are electronically notified of those bid opportunities that match the commodity codes for which the Supplier registered in MissouriBUYS, powered by MOVERS. If a registered Supplier’s e-mail address is incorrect, the Supplier must update the e-mail address themselves on the state's MissouriBUYS, powered by MOVERS Statewide eProcurement System at: MissouriBUYS, powered by MOVERS login.

https://ewqg.login.us8.oraclecloud.com/oam/server/obrareq.cgi?encquery%3DLn65g8SWMRqOcklzWPVqJwWjCMcRx%2BE1eEYo%2BsqHWjvDfGxY61Boiod312MTvX2CLoVBXJ3ITVYbBVrQ%2Fk6LL5BMo5vPWPsdI4sYuwyQI3dav%2FPvpDv41PTfwzDBgsac47Jww9XBI38TrpOMKwe7wu9l8q2WeF6HeHfM5zkbKtFMGzzZi0AUh0zncBRHa4tF0KYA2%2BbdG1QYXI2yeSkC0zCmdsjtJWVFZKUqAZ1GYHWtkHWKxofLq1wdJ%2FZnNxeTLIt7jthNGgnucHLAvOBStxt76fuuBJMB%2F3y35Cs0cUMkDPirvx5n84XssG1HgqrJkfj%2BnjiblaWTPAWQeErXz1aeaoairvn%2B4wFQNBtLAheuDNIFkMtrVymEN4Ckn3%2FC3XIwnG7XGLjMBGdJzerzXUiGBDR8JhA2oi4QRgFB6p9dKaG0Zy1ncNn6qj6nVQBsE6XVOgUTVW4H8KtxyHdW9U%2F7vJW0342W7WXRteR4UUGWTpIpgqyhtj11UNvmnSPNu4bVuu6NDf0hyuhWs1VhkmUF6m66soVh1jIHrv5yQ4ususuGgczpPCvuAkiTuYQlChOLHk5VRPEZ%2BW6Kth0NlpriELx%2FxulGKoEd71cw5xnhKSLORjQ8dZo9RefFKnFIb9N5Xhfm1eKvq0u34uQmGnrdjpsG0y8odlkVQbvHKloagYmWQt5Y8dbILTmjLGBbfwuJXmjoPbDLym1qTSD%2F8n3WY%2FMRoIacgRm8RfjSZrfDUFD7bBmspq6nRhDB%2FCfB2NVj8EIfw0OhLg0E1h5uFnLTW96XeBWqnPP%2FOhu5Ru%2BobEIoC3881USUJILuo35vTUaa7VoLEu5JowSVvzg1Mnaj%2FQKVBvG20VgUfwo0cQmDMmKjTrvmGQVSuiS13i7i%2BCE8JnX79NilN8Bdh5g1q2fUgHwjfRLwv4U4sOuFSczAeWYsc%2Fx7bt7j32xnvWRYRqZ9R96cyHzThGVBZNUk81mez2SY8DwjPvXpQHhQZtGLY7VGjRz%2F5WfuUqbngelYegUZLlhGhz7s7LZXpgC%2F%2BthhhpNdNnhYK03POiZQxS47SVw%2BwZwmE4XahZke%2B7WsNDV6%2F%2FIjNwc%2FKWTZeD%2B8JVdVY%2Bu3Tvju5oNd5lX0YhKBgIjX98MUqIqsuZmP6nN2TGAboEJzsapIi2bo45sCjGTa3o8zKbAG0N%2Fj%2F2oDRwEdHtF44i5n7mtlIaHsIbViytgBo4%2F%2BjsMXjzOUTnpZ4Mqy2JotQ1uibkUNp9Tp%2BEP9iG%2BGCfMMnf0erw%2B4kBzWeAEOgnIfkMIN9lZr01MWu9WQA5Pj%2FqHfgxYqm78ePMtsQsmZ3XQ1lgUQLt0QpLbKrD8DQXmaxU4qU3ccK%2FEtlBMkaaFTt7t%2BWZmfmj5ON0Eq5vsb%2B0L98OJtFDwaPHCm13fCqC9h68wf%2FRzLagyrjxBasM6XVJSzAKeCNUtEF2t4J8cO1NcWiOzK54pkPYeik90ou7Wr1Y1IQZq065TOgVyJ9yJNu1y24RueWaUihQrwfGd%2BtSONajfHY1j8o1yW7bHQis7khXfn9meaCcYMPlQg3Oq9od7YEikMt%2B6je1EM%2FMi3zqzzjYUiv4%2FftqJt4WcIUD2UdmSHB2NNcwhzFUMokMZgLNQzAZzOSBeW3zW1AV0tXTicfpu6Chwjrzg8%20agentid%3DOraFusionApp_11AG%20ver%3D1%20crmethod%3D2%26cksum%3Df8442151dd952c18f6af5a2fb82de1209fb1af36&ECID-Context=1.0069OyKV5D7DWbK6yVFg6G0006oV000EZt%3BkXjE

1) INTRODUCTION AND GENERAL INFORMATION

1.1 Purpose

1.1.1 This document constitutes an invitation for competitive, sealed bids from Suppliers for the provision of the provision of upgrade, installation, maintenance, and repair services for the Code 10 Duress System, including supplies and parts for the Department of Mental Health, Southeast Missouri Mental Health Center (referred to hereinafter as the Department) in accordance with the requirements and provisions stated herein.

1.2 Background and Historical Usage Information

1.2.1 The Southeast Missouri Mental Health Center is located at 1010 W. Columbia St. in Farmington, MO. The facility provides inpatient treatment services for persons demonstrating persistently dangerous behaviors and ongoing impairment in social functioning in daily living skills due to mental illness. The Southeast Missouri Mental Health Center consists of the Hoctor Building, completed in 1934, the Blair Building, completed in 1976, and the Staples Building and five group home buildings, all constructed in 1985.

1.2.2 The Southeast Missouri Mental Health Center’s current Code 10 Duress System is composed of the following:

a) Controller – Bosch ModelD9412GV4

b) Intruder – Potter Model PSN-106

c) Communicators – Bosch Model D6100 (2 units)

d) Button – Schneider Model ZB4-BA4-088747 and Schneider Model ZB4-BA5-088748.

1.2.3 The Southeast Missouri Mental Health Center’s current Code 10 Duress System has one stand-alone control panel located in the Hoctor Building, the Blair Building, and the Staples Building. The square footage of each building is as follows:

a) Hoctor Building – 41,246 square feet;

b) Blair Building – 60,600 square feet; and

c) Staples Building – 153,980 square feet.

1.2.2 A current contract exists for services being obtained via this IFB. The contract numbers are: DMH23012

a) A copy of the contract can be viewed and printed from the state’s eProcurement website located on the internet at: http://missouribuys.mo.gov. In addition, all proposal and evaluation documentation leading to the award of the contract may also be provided upon request. Please reference the Bid number IFB DMH23012 or the contract number shown above when requesting the documents.

b) State Expenditures – The Missouri Accountability Portal (MAP) located on the Internet at: Missouri Accountability Portal, Expenditures provides financial data related to the purchase of the services under the contract. Be sure to read the information provided in the links to “Site Information” and “Disclaimer”. Then, search by the contract number shown above when searching for the financial information.

1.3 Amendments

1.3.1 If the Department determines that changes to the IFB are necessary, the resulting changes will be included in a subsequently issued IFB amendments prior to the bid end date and time.

1.4 Facility Tour

1.4.1 Non-Mandatory Tour of Facility: Potential Suppliers are strongly encouraged but not required to attend the inspecting the current Code 10 Duress System at the Southeast Missouri Mental Health Center prior to submitting a proposal should contact Amy Luebbers at (573) 218-6717 to schedule an appointment. The purpose of the tour is to allow potential Suppliers an opportunity to inspect the facility prior to submitting a bid.

a) All individuals attending the on-site inspections must bring photo identification, preferably a current driver's license, to the facility.

b) No medications, gum, tobacco products, purses, cell phones, tape recorders, cameras, pagers, or items that could be used as a weapon will be permitted into the facility.

c) The Department reserves the right to accept or reject any person requesting site inspection.

d) Facility Information: Suppliers are advised that participation in a tour of the facility is considered essential to obtain a clear and complete understanding of the requirements of this IFB. In order to have https://mapyourtaxes.mo.gov/MAP/Expenditures/ https://mapyourtaxes.mo.gov/MAP/Expenditures/ a clear understanding of the requirements outlined herein, the Suppliers should attend the facility tour.

The Department will maintain the attendance record from the scheduled tour as documentation of all Suppliers who attended the tour. However, the Suppliers response to the IFB should provide any relevant information regarding their familiarity with the physical layout, condition, etc. of the facility.

e) Each Supplier is solely responsible for a prudent and complete personal inspection, examination, and assessment of the work site condition, facilities, and/or any other existing condition, factor, or item that may affect or impact on the performance of service described and required by the Section 2: Scope of Work Section herein. The Supplier shall not be relieved of responsibility for performance under the contract for any reason whatsoever, including, but not limited to, 1) the Suppliers failure to attend the scheduled tour of the facility, 2) the Suppliers failure to observe existing conditions, etc.

f) Suppliers are strongly encouraged to advise the Department, at least five state business days prior to the scheduled tour of the facility/building, of any special accommodations needed for people with health conditions or impairments who will be attending the tour so that these accommodations can be made.

1.5 Terminology/Definitions

1.5.1 Whenever the following words and expressions appear in a document or any amendment thereto, the definition or meaning described below shall apply.

a) Amendment means a written, official modification to a contract.

b) Attachment applies to all forms which are included to incorporate any informational data or requirements related to the performance requirements and/or specifications.

c) Buyer means the procurement staff member of the Department of Mental Health.

d) Contact Person as referenced herein is usually the Buyer.

e) Contract means a legal and binding agreement between two or more competent parties, for a consideration for the procurement of equipment, supplies, and/or services.

f) Contractor means a person or organization who enters into a contract.

g) Department means the Missouri Department of Mental Health.

h) Exhibit applies to forms which are included with a contract to be completed and submitted with the contract.

i) May means that a certain feature, component, or action is permissible, but not required.

j) Must means that a certain feature, component, or action is a mandatory condition. Failure to provide or comply will result in a bid being considered non-responsive.

k) Pricing Pages applies to the forms on which the Contractor must state the prices applicable for the equipment, supplies, and/or services required in the contract. The pricing pages must be completed and submitted by the Contractor with the contract.

l) RSMo (Revised Statutes of Missouri) refers to the body of laws enacted by the Legislature which govern the operations of all agencies of the State of Missouri. Chapter 34 of the statutes is the primary chapter governing the procurement operations of the Department.

m) Shall has the same meaning as the word must.

n) Should means that a certain feature, component and/or action is desirable but not mandatory.

1.6 Accuracy of Background Information

1.6.1 Although an attempt has been made to provide accurate and up-to-date information, the State of Missouri does not warrant or represent that the background information provided herein reflects all relationships or existing conditions related to this IFB.

2) CONTRACTOR COMPLIANCE REQUIREMENTS

2.1.1 The Contractor shall provide products and services in accordance with the provisions and requirements stated herein, to the sole satisfaction of the Department. Services purchased by the Department shall consist only of those services described herein.

2.1.2 The Contractor shall provide the services on an as needed, if needed basis. The Department does not guarantee any usage of the contract whatsoever.

2.1.3 Unless otherwise specified herein, the Contractor shall furnish all material, labor, facilities, equipment, and supplies necessary to perform the services required herein.

2.2 Contract Period - The original contract period shall be as stated on the Notice of Award. The contract shall not bind, nor purport to bind, the state for any contractual commitment in excess of the original contract period. The Department shall have the right, at its sole option, to renew the contract for two additional one-year periods, or any portion thereof. In the event the Department exercises such right, all terms and conditions, requirements, and specifications of the contract, including prices, shall remain the same and apply during renewal periods.

2.3 Renewal Periods - If the option for renewal is exercised by the Department, the Contractor shall agree that the prices for the renewal period shall not exceed the maximum price of increase for the applicable renewal period stated on the Pricing Page of the contract.

a) If renewal prices are not provided, then prices during renewal periods shall be the same as during the original contract period.

b) In addition, the Contractor shall understand and agree that renewal period price increases specified in the contract are not automatic. At the time of contract renewal, if the state determines funding does not permit the specified renewal pricing increase or even a portion thereof, the renewal pricing shall remain the same as during the previous contract period. If such action is rejected by the Contractor, the contract may be terminated, and a new procurement process may be conducted. The Contractor shall also understand and agree the state may determine funding limitations necessitate a decrease in the Contractor’s pricing for the renewal periods. If such action is necessary and the Contractor rejects the decrease, the contract may be terminated, and a new procurement process may be conducted.

2.4 Coordination -The Contractor shall include the following personnel to administer and perform the contract requirements:

a) Contact Person: The Contractor shall designate a contact person who shall serve as the Contractor’s contact and shall be the liaison between the Contractor and the Department. By no later than five state business days after authorization by the Department to proceed with services, the Contractor shall provide the Department with the name, address, email address, and telephone number of the Contractor’s contact person. The Contractor’s contact person shall 1) oversee all services being provided, 2) assume responsibility and liability for services performed per the contract, and 3) serve as the primary point of contact with the Department.

2.5 Correspondence - Electronic mail (e-mail) will be utilized to transmit contract documents and other correspondence from the Department to the Contractor. The Contractor shall ensure the timely review and response to e-mailed documents and information.

2.5.1 The Contractor shall encrypt any electronic correspondence containing information confidential by law.

2.6 Non-Appropriation of Funds

2.6.1 The Contractor understands and agrees that funds required to fund the contract must be appropriated by the General Assembly of the State of Missouri for each fiscal year included within the contract period. The contract shall not be binding upon the state for any period in which funds have not been appropriated, have been withheld, or have been restricted, and the state shall not be liable for any costs associated with termination caused by lack of appropriations or authority to spend. This includes, but is not limited to, the provisions of the Mo. Const. Article IV, sections 23, 27, 28 and in sections 33.030 and 33.065, RSMo and 1

CSR 10-3.010 (1)(B).

2.7 Sub-contractors

2.7.1 Any subcontracts for the services described herein must include appropriate provisions and contractual obligations to ensure the successful fulfillment of all contractual obligations agreed to by the Contractor and the Department and to ensure that the State of Missouri is indemnified, saved, and held harmless from and against any and all claims of damage, loss, and cost (including attorney fees) of any kind related to a subcontract in those matters described in the contract between the Department and the Contractor.

2.7.2 The Contractor shall expressly understand and agree that he/she shall assume and be solely responsible for all legal and financial responsibilities related to the execution of a subcontract.

2.7.3 The Contractor shall understand and agree that utilization of a sub-contractor to provide any of the services in the contract shall in no way relieve the contractor of the responsibility for providing the services as described and set forth herein.

2.7.4 Pursuant to subsection 1 of section 285.530, RSMo, no Contractor or sub-contractor shall knowingly employ, hire for employment, or continue to employ an unauthorized alien to perform work within the state of Missouri. In accordance with sections 285.525 to 285.550, RSMo a general Contractor or sub-contractor of any tier shall not be liable when such Contractor or sub-contractor contracts with its direct sub-contractor who violates subsection 1 of section 285.530, RSMo, if the contract binding the Contractor and sub-contractor affirmatively states that:

a) The direct sub-contractor is not knowingly in violation of subsection 1 of section 285.530, RSMo, and

b) Shall not henceforth be in such violation, and

c) The Contractor or sub-contractor receives a sworn affidavit under the penalty of perjury attesting to the fact that the direct sub-contractor’s employees are lawfully present in the United States.

2.8 Contractor’s Personnel - The Contractor shall only employ personnel authorized to work in the United

States in accordance with applicable federal and state laws. This includes but is not limited to the Illegal

Immigration Reform and Immigrant Responsibility Act (IIRIRA), P.L. 104-208, 110 Stat. 3009, and INA

Section 274A (8 U.S.C. §1324a).

a) If the Contractor is found to be in violation of this requirement or the applicable state, federal and local laws and regulations, and if the State of Missouri has reasonable cause to believe that the Contractor has knowingly employed individuals who are not eligible to work in the United States, the state shall have the right to cancel the contract immediately without penalty or recourse and suspend or debar the Contractor from doing business with the state. The state may also withhold up to 25% of the total amount due to the Contractor.

b) The Contractor shall fully cooperate with any audit or investigation from federal, state, or local law enforcement agencies.

2.9 Work Outside the United States

2.9.1 Unless work outside the United States is prohibited, any work performed outside of the United States for the contract must comply with Executive Order 04-09

2.10 Non-Discrimination and Affirmative Action

2.10.1 The Contractor must comply with applicable federal and state laws and regulations addressing discrimination in employment.

2.11 Americans with Disabilities Act

2.11.1 In connection with the furnishing of equipment, supplies, and/or services under the contract, the Contractor and all sub-contractors shall comply with all applicable requirements and provisions of the Americans with Disabilities Act (ADA), ADA is 42 U.S.C. section 1201, et seq

2.12 State Preferences

2.12.1 If the Contractor’s awarded bid included state preferences, the Contractor must comply with the rules applicable to those preferences including:

a) Section 34.070 and section 34.073 RSMo for Missouri business preferences;

b) Section 34.074 RSMo and 1 CSR 40-1.050 for Service-Disabled Veteran Enterprises;

c) Section 34.165 RSMo and 1 CSR 40-1.050 for Organizations for the Blind/Sheltered Workshops; and

d) Section 34.350 to 34.359 RSMo for the Missouri Domestic Products Procurement Act.

2.13 Authorized Personnel/E-Verify

2.13.1 For work performed under the contract, the Contractor shall only employ personnel authorized to work in the United States in accordance with applicable federal and state laws, including section 285.530, RSMo and Executive Order 07-13. If the Contractor employs personnel not authorized to work in the United States, the state shall have the right to cancel the contract immediately without penalty or recourse, and to pursue any other remedies permitted by the contract or by applicable state or federal law.

2.13.2 Prior to the performance of any services, a Contractor meeting the definition of a business entity in section 285.525, RSMo, shall maintain enrollment and participation in the E-Verify Federal work authorization program with respect to the employees hired after enrollment in the program for work in connection with the contracted services included herein. If the Contractor’s business status changes during the life of the contract to become a business entity as defined in section 285.525, RSMo, pertaining to section 285.530, RSMo, then the Contractor shall enroll and participate in the E-Verify program.

2.13.4 The Contractor shall only be required to provide the affidavits required in section 285.530.2, RSMo, to the state on an annual basis.

2.14 Federal Debarment - The Contractor must not be presently debarred, suspended, proposed for debarment, declared ineligible, or voluntarily excluded from participation in the contract by any Federal Department or agency pursuant to 2 CFR Part 180, or any other applicable law. The Contractor should provide its Unique Identity ID number and, on the Exhibit, #2, Federal Funding Unique Identity ID.

a) In the event the Contractor or any of its principals become suspended or debarred during the contract period, the Contractor shall immediately send written notification to the Department. The Department reserves the right to terminate the contract due to suspension or debarment of the Contractor or its principals, or failure by the Contractor to provide written notification of suspension or debarment.

2.15 Anti-Discrimination Against Israel Act Contractor Requirements

2.15.1 If the Contractor meets the definition of a company as defined in section 34.600, RSMo, and has 10 or more employees, the Contractor shall not engage in a boycott of goods or services from the State of Israel; from companies doing business in or with Israel or authorized by, licensed by, or organized under the laws of the State of Israel; or from persons or entities doing business in the State of Israel as defined in section 34.600, RSMo.

2.15.2 If during the life of the contract, the Contractor’s business status changes according to section 34.600, RSMo, then the Contractor shall comply with, complete, and submit to the Department an updated Exhibit #3, Anti-Discrimination Against Israel Act Certification.

2.16 Business Compliance Requirements

2.16.1 State of Missouri Tax Compliance - Exhibit #4, In accordance with section 34.040.7 RSMo, the Contractor must be in tax compliance with the Missouri Department of Revenue. The Missouri Department of Revenue will issue a “Vendor No Tax Due” certificate if the Contractor is properly registered to collect and have properly remitted sales and/or use tax, or if the Contractor is not making retail sales in Missouri. The Contractor certifies by signing the signature page of this original document and any addendum signature page that the Contractor and any proposed sub-contractors either are presently in compliance with such laws or shall be in compliance with such laws prior to any resulting agreement award. The compliance to conduct business in the state shall include, but not necessarily be limited to:

a) Registration of business name (if applicable) with the Secretary of State at: Missouri Secretary of State, Starting a Business.

b) Certificate of authority to transact business (if applicable)

c) Taxes (e.g., city/county/state/federal)

d) State and local certifications (e.g., professions/occupations/activities)

e) Licenses and permits (e.g., city/county license, sales permits)

f) Insurance (e.g., worker’s compensation/unemployment compensation)

The Contractor should refer to the Missouri Business Portal at: Missouri Business Resources for additional information.

2.16.2 Registration of Business Name with the Missouri Secretary of State - Exhibit #5, In accordance with section 351.572, RSMo, the Contractor must obtain a certification of authority from be properly registered with the Missouri Secretary of State or identify how the Contractor’s business is exempt from registering with the Missouri Secretary of State.

3) SPECIFIC PERFORMANCE REQUIREMENTS

3.1.1 The Contractor shall provide services and parts for the Department of Mental Health in accordance with the provisions and requirements stated herein and to the sole satisfaction of the Department.

3.1.2 The Contractor shall either provide the services directly or shall provide a person/personnel who must comply with the requirements stated herein. Therefore, references to “the Contractor” throughout this document shall also be deemed to include the person/personnel provided by the Contractor.

http://sos.mo.gov/business/startBusiness.asp http://sos.mo.gov/business/startBusiness.asp http://business.mo.gov/

3.1.3 Contractor’s Obligation: Unless otherwise specified herein, the Contractor shall furnish all material, labor, facilities, equipment, and supplies necessary to provide the products and perform the services required herein

3.1.1 The Contractor shall fully coordinate all contract activities with those activities of the Department.

3.1.2 The Contractor and the contractor’s personnel should have at least two years minimum experience working with Code 10 Duress systems.

3.1.3 The Contractor shall upgrade the current Code 10 Duress System referenced in Section 1.2.2 herein, to the newest available technology, if needed.

3.1.4 The Contractor shall respond to the Departments request for service within two business days.

3.1.5 The Contractor shall perform a complete backup on CD or DVD or all programming within 30 calendar days of the Department authorization to proceed with services and within 24 hours of the programming being modified. A copy of the CD or DVD shall be provided to Southeast Missouri Mental Health Center representative, Amy Luebbers at Amy.Luebbers@dmh.mo.gov or (573) 218-6792.

3.1.6 The Contractor shall provide a text print-out of all programming within 30 calendar days of the state agency authorization to proceed with services and within 24 hours of the programming being modified. A copy of the text print-out shall be provided to the Southeast Missouri Mental Health Center representative.

3.1.7 The Contractor shall annually perform interior cleaning of system control panels and components.

3.1.8 The Contractor shall test all system functions and components quarterly.

3.1.9 The Contractor shall replace the uninterruptible power supply (UPS) batteries every three years. The first replacement of UPS batteries shall be within 30 calendar days after authorization by the state agency to proceed with the services.

3.1.10 The Contractor shall upgrade the current server to Windows 11 or newer.

3.2 Supplies and Parts Requirements

3.2.1 For the purposes of this document, the following definitions shall apply:

a) Supplies shall be defined as a consumable commodity used by the equipment.

b) A part shall be defined as an essential mechanical component for the function of the equipment.

3.2.2 The Contractor shall provide all supplies and parts, including additional system components (e.g.

communicators, consoles, and sensors, etc.), required to adhere to the manufacturer's warranties and maintenance recommendations.

3.2.3 The Contractor shall provide the required supplies and parts, including additional system components, at the actual costs plus the firm, fixed percentage, as stated on the Pricing Page of the Contractor's awarded proposal, over the actual cost of the supplies and parts, including additional system components provided.

a) In the event maintenance or repair supplies and parts, including additional system components, are needed during the Contractor's maintenance visit and such supply/part/additional system component is available from the Department, the Contractor shall install the Department's supply/part/additional system component.

b) In the event the supplies and parts, including additional system components, must be ordered and arrives at a date later than the service date, the Contractor shall return to the Department and install the supplies and parts, including additional system components.

c) The Contractor shall utilize the most cost-effective means to deliver ordered supplies and part, including additional system components, to the Department.

3.3 Installation Requirements

3.3.1 Installation and repair services must be completed in a professional and timely manner and in compliance with all applicable industry standards and building codes. The contractor shall coordinate work schedules with the state agency for minimal disruption to normal state business occurring at the same time.

a) Installation and routine repair services shall begin within 10 business days after receipt of order (ARO) or on a date requested by the state agency, whichever is later, and shall continue without interruption until completed.

b) Emergency repair services shall begin within 24 hours of notification to the contractor of the emergency.

mailto:Amy.Luebbers@dmh.mo.gov

c) If the Contractor's work is at any time in violation of applicable industry standards or codes, the Contractor shall correct the work at no cost to the Department.

d) Working hours shall be Monday through Friday 8:00 a.m. to 4:00 p.m. Central time

3.3.2 The Contractor shall furnish all supervision, labor, parts, materials, equipment, tools, transportation, and all effort necessary to perform the requirements stated herein.

3.3.3 Installation shall include all wires, connectors, mounting hardware or any other accessories necessary to install the system equipment per manufacturer's specifications.

3.3.4 Repair services shall include trouble shooting the system and identifying and replacing any defective wires, connectors, equipment, etc. necessary to restore the system to full operation.

a) If the trouble shooting reveals a defective camera, DVR, or some other piece of equipment, the Contractor shall immediately notify the Department of its findings and, if repairable and requested by the Department, provide an estimate for the repair of the equipment along with the make and model number of each piece of equipment in need of repair.

b) The Contractor shall not perform repair services until specifically instructed in writing to do so by the Department.

c) Any fee charged by the Contractor to provide an estimate for repair services shall be deducted from the total repair cost if the decision is made to repair the equipment.

3.3.5 The Contractor shall not be responsible for disposing of any system equipment needing replacement. The Department shall be responsible for disposing of all system equipment.

3.3.6 The Contractor shall not be responsible for patching or painting surfaces as a result of the repairs to the security systems; however, the Contractor must leave the worksite in broom-clean condition, disposing of excess materials and debris consistent with good industry practices and in accordance with local, state and federal rules, laws, etc.

a) The Contractor shall exercise due diligence and accepted industry practices for preventing unnecessary damage to walls and other surfaces.

b) In order to prevent the passage of flame, smoke, fumes and hot gases into the Department's facility, pipes, conduits, bus ducts, cables, wires, air ducts, pneumatic tubes and ducts, cable trays, and similar building service equipment that pass-through fire and smoke barriers shall be protected as follows:

1) All through-penetration protection systems shall be tested and rated in accordance with American Society for Testing and Materials (ASTM) ES14, Standard Test Method for Fire Tests of through-penetration fire stops and shall comply with National Fire Protection Association (NFPA) codes. Fire stopping or filler shall be nonflammable material which can be shaped, fitted, and permanently secured in position and shall conform to ASTM E8l 4 and NFPA standards.

2) Concrete, mortar, or grout shall be permitted with maximum 6" nominal diameter steel, copper pipe, or steel conduit. Concrete, mortar, or grout shall be the thickness required to maintain the required fire resistance rating of the wall being penetrated.

3) Sleeve penetrations shall be solidly set in the fire or smoke barrier, and the space between the item and the sleeve shall be filled with a fire-stop sealant (preferably red in color) capable of maintaining the fire resistance of the fire barriers or be protected by an approved device such as a damper.

Consideration should be given to using sleeve devices whenever a fire wall or rated enclosure is penetrated because:

a) The use of sleeves results in cleaner penetration.

b) Sleeves may reduce or eliminate the need to make future penetrations depending on the diameter capacity of the sleeve.

4) Insulation and coverings for pipes and ducts shall not pass through the fire or smoke barrier unless the material is capable of maintaining the fire resistance of the fire barrier (i.e., fire rated cable), or protected by an approved device designed for this purpose.

3.4 Warranty

3.4.1 The Contractor expressly warrants that all equipment, supplies, and/or services provided shall: 1) conform to each and every specification, drawing, sample or other description which was furnished to or adopted by the state, 2) be fit and sufficient for the purpose intended, 3) be merchantable, 4) be of good materials and workmanship, and 5) be free from defect. Such warranty shall survive delivery and shall not be deemed waived either by reason of the state's acceptance of or payment for said equipment, supplies, and/or services.

4) GENERAL CONTRACTUAL REQUIREMENTS

4.1 General

4.1.1 A binding contract shall consist of the following documents:

a) The most current version of the IFB (including all Exhibits and Attachments included in the IFB) as amended by: IFB amendments issued prior to bid closing, and contract amendments;

b) The most current version of the Contractor’s bid, and contract amendment responses, and the Contractor’s documentation, including, but not limited to, the cloud service providers’ cloud services end user terms); and

c) The Department’s acceptance of the response (bid) by “notice of award”.

4.1.2 This contract shall be construed according to the laws of the State of Missouri and shall govern the terms and conditions of the contracted services provided by the Contractor.

a) To the extent that a provision of the contract is contrary to the Constitution or laws of the State of Missouri or of the United States, the provisions shall be void and unenforceable. However, the balance of the contract shall remain in force between the parties unless terminated by consent of both the Contractor and the Department.

b) The contract will be read and enforced as though every provision of law and clause required by law to be inserted herein were included. If any such provision is not inserted, then upon the notification of either party, the contract will be amended to make such correction.

4.1.3 The Contractor shall comply with all local, state and federal laws and regulations related to the performance of the contract to the extent that these may be applicable.

4.1.4 The exclusive venue for any legal proceeding relating to or arising out of the contract shall be in the Circuit Court of Cole County, Missouri.

4.1.5 This contract shall constitute an assignment by the Contractor to the State of Missouri of all rights, title and interest in and to all causes of action that the Contractor may have under the antitrust laws of the United States or the State of Missouri for which causes of action have accrued or will accrue as the result of or in relation to the particular supplies and/or services purchased or procured by the Contractor in the fulfillment of the contract.

4.1.6 By signing this contract the Contractor certifies that the Contractor and each of its principals (owners, director and others as defined by 45 CFR 76) are not suspended or debarred from contracting with the federal government.

a) In the event the Contractor or any of its principals become suspended or debarred during the contract period, the Contractor shall immediately send written notification to the Department.

b) Suspension or debarment of the Contractor, or failure by the Contractor to provide written notification of suspension or debarment to the Department, may result in immediate termination of the contract.

4.1.7 The Department enters into this contract by the authority of its director. The Contractor enters into this contract individually or, if incorporated, pursuant to and by authority of its board of directors.

4.1.8 The Contractor shall not transfer any interest in the contract, whether by assignment or otherwise, without the prior written consent of the Department.

4.1.9 As authorized under sections 432.230 and 432.255 RSMo, the use of electronic signatures shall be permitted for contract documents. Additionally, contract documents maintained in electronic format shall be considered to be the official, legal record and shall have the same force and effect as would a paper document.

4.2 Amendment, Termination and Renewal

4.2.1 The contract shall not bind, nor purport to bind, the Department for any commitment in excess of the original contract period.

4.2.2 The Contractor understands and agrees that authorization for the Department to contract for the products/services required herein is granted each fiscal year by the Office of Administration and that authorization for additional contract periods requires the annual renewal of the authorization.

4.2.3 The Contractor understands and agrees that funding for the contract must be appropriated by the Missouri General Assembly for each fiscal year included within the contract period. Therefore, the contract shall not be binding upon the Department for any period in which funds have not been appropriated, and the Department shall not be liable for any costs associated with termination caused by lack of appropriations.

a) The Department reserves the right to terminate the contract, without penalty or termination costs, if such funds are not appropriated or available.

b) In the event funds are not appropriated or available for the contract, the Contractor shall not prohibit or limit the Department's right to pursue alternate contracts, as necessary, to conduct state governmental affairs.

c) The provisions of the above paragraphs shall apply to any amendment or the execution of any option to extend the contract.

4.2.4 Any change, whether by modification and/or supplementation, shall be accomplished by a formal contract amendment.

4.2.5 The Department shall have the right, at its sole option, to renew the contract. In the event the Department exercises its renewal option, all terms, conditions and provisions of the original contract and any subsequent amendments shall remain in effect and shall apply during the renewal period.

4.2.6 The Department shall have the right, at its sole option, to consolidate all or portions of related service contracts into a single contract.

4.2.7 The contract may be terminated by either party, by giving 60 days advance written notice to the other party at its principal address. The termination shall be effective 60 days from the date of notice, or the date specified in the notice.

4.2.8 Any written notice to the Contractor shall be deemed sufficient when deposited in the United States mail postage prepaid, transmitted by facsimile, electronic mail, or otherwise delivered to an authorized employee of the Contractor or the Contractor's address of record.

a) The Contractor shall notify the Department within ten business days of any change to the Contractor's address of record and/or mailing address.

4.2.9 Breach: The Department may terminate the contract for breach of contract by providing the Contractor with written notice of termination.

a) The termination shall become effective on the date specified in the notice.

b) At its sole discretion, the Department may give the Contractor an opportunity to cure the breach.

c) The Department shall not be required to pay for services rendered or goods provided after the effective date of the…