Coaching for Intake Family Services Supervisors and Specialists

The South Dakota Department of Social Services, specifically the Division of Child Protection Services (CPS), is seeking a professional coaching services provider for Intake Family Services Supervisors and Specialists through RFP10111. The procurement focuses on providing targeted consultation and coaching to approximately 20 supervisors and specialists responsible for screening and assessing child protection reports across the state, with a specific emphasis on Harding County. Key objectives include reinforcing technical knowledge, developing adaptive skills, supporting professional development, and improving staff retention through personalized coaching interventions. Deliverables are expected to include individualized development plans that enhance communication skills, crisis intervention techniques, and application of the agency's Comprehensive Safety Intervention practice model. The evaluation criteria will assess specialized expertise, available resources, familiarity with the project locale, past performance, and proposed project management techniques, with price proposals evaluated independently. Critical dates include a proposal submission deadline of April 5, 2024, with an anticipated contract term from June 1, 2024, to May 31, 2025. Prospective offerors must submit email inquiries to Kirsten.Blachford@state.sd.us with the exact subject line "RFP10111 Questions" by the specified date in the Schedule of Activities.

The solicitation appears open to both in-state and out-of-state vendors, with no specific set-aside designations or restrictions on organizational types mentioned in the documentation. There is no indication of an incumbent contractor, and the agency is particularly interested in building internal coaching capacity by potentially training two CPS supervisors during the contract period. While no specific budget range is explicitly stated, the RFP suggests the state is seeking the best value for comprehensive coaching services targeting 255 CPS staff members. The agency has not expressed any limitations on vendor qualifications beyond the ability to provide high-quality, personalized coaching that supports child protection workforce development. The State of South Dakota reserves the right to negotiate the scope of services and compensation with the highest-ranked offeror, indicating flexibility in the procurement process. Potential vendors should carefully review the RFP documents, particularly the Response to Offeror Questions document, which provides additional insights into the agency's expectations and requirements for the coaching services contract.