Response to Offeror Questions document.pdf

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Attached to
Coaching for Intake Family Services Supervisors and Specialists
Solicitation number
24RFP10111
Issued by
Harding County, South Dakota

About this file

This document is a Response to Offeror Questions related to RFP10111 for a contract to provide coaching services for Intake Family Services Supervisors and Specialists within the South Dakota Division of Child Protection Services (CPS). The RFP seeks proposals for coaching services to support the 255 CPS staff, with a focus on approximately 20 supervisors and specialists responsible for screening and assessing child protection reports. The coaching is intended to reinforce knowledge, skills, and the agency's practice model, as well as support professional development to improve retention and effective child protection practice. The contract is expected to begin as early as this fall and continue for an unspecified term.

The document provides responses to 13 offeror questions covering topics such as the scope of work, preferred delivery methods, expected outcomes, data availability, and cost proposal requirements. CPS is open to out-of-state vendors and has no specific budget concerns, but is seeking the best value for the services provided. The agency has not utilized an incumbent contractor and is interested in building internal coaching capacity by training two CPS supervisors.

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Text version

RFP10111 Page 1 of 2

STATE OF SOUTH DAKOTA

OFFICE OF PROCUREMENT MANAGEMENT

523 EAST CAPITOL AVENUE

PIERRE, SOUTH DAKOTA 57501-3182

Coaching for Intake Family Services Supervisors and

Specialists PROPOSALS ARE DUE NO LATER THAN April 5, 2024

RFP10111 BUYER:

Division of Child Protection Services POC: Kirsten Blachford

Kirsten.Blachford@state.sd.us

Q1: How many total staff members are employed by your agency? How many total staff members would you like to receive coaching services?

A1: Child Protection Services has a total of 255 staff. The coaching RFP is focused on approximately 20 of these staff.

Q2: Are there any budget concerns bidders should take into consideration (such as minimums, maximums, payment timeline constraints, etc.)?

A2: We do not have budget concerns, but are interested in the best value.

Q3: Is there a price form to use for submitting proposal services and costs?

A3: We do not have a specific cost proposal format.

Q4: Are you considering vendors from out of state?

A4: Out of state vendors are welcome to submit proposals.

Q5: Can the coaching work be completely virtually?

A5: While some coaching could be done virtually, we are looking for the majority of it to be in person and on site.

Q6: I am inquiring what type of training is required for this contract?

A6: We are looking for coaching for our Intake staff based on our current policy and practice.

Q7: I also need to know the timeframe and number of students that will require this training?

A7: We envision the coaching to start no later than this fall and will be focused on approximately 20 staff including those receiving reports, screening reports, and supervising the program. CPS staff from the training, program, and continuous quality improvement until will be involved to build their skills in assessment and coaching.

Q8: How much time is expected for the onsite observation component? Are you open to any of the elements being virtual?

A8: The time onsite would be flexible, pending the needs of each staff. Some elements could be virtual; however, the majority of the work would be onsite coaching.

Q9: Does CPS have established / expected tools and strategies around the key areas of focus for coaching as listed on Page 6?

mailto:Kirsten.Blachford@state.sd.us

RFP10111 Page 2 of 2

A9: CPS’ work with families is based on the Comprehensive Safety Model for intervention.

We have specific criteria for information gathering and determining next steps for our agency.

The coaching would be based on the model, gathering sufficient information, and making accurate screening decisions based on danger.

Q10: Will CPS be measuring the desired outcomes (page 6) of the coaching process, or will the provider be expected to do so? If the provider is expected to measure the outcomes, what data will be made available by CPS?

A10: The desired outcome would be increased competency, effectiveness, and efficiency in the CPS unit. The desired outcomes could be measured by fidelity reviews and/or data available through our CPS database.

Q11: My agency has a federally-negotiated Indirect Cost Rate that it applies absent notice of an agency-required cap on indirect costs. Does CPS or this project have any limitations on Indirect Costs?

A11: CPS is looking for the best value for the work provided.

Q12: Is there an incumbent agency performing any of this work, and if so, who are they?

A12: No.

Q13: Does CPS want the provider to train internal staff members as coaches to build internal capacity and sustainability of the work?

A13: Yes. There are two supervisors that would be trained to be coaches to the staff.

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