Claims and Regulatory Data System Enhancement Project

The State of Nevada, through the Department of Business and Industry, Division of Industrial Relations (DIR), Workers' Compensation Section (WCS), is procuring a vendor for the Claims and Regulatory Data System (CARDS) Enhancement Project. This project aims to improve and enhance the functionality of the existing CARDS web-based portal to better serve various stakeholders, including insurers, third-party administrators, injured workers, employers, and medical providers. The enhancements include upgrading the technology framework, improving system performance, expanding external user access, automating processes, modernizing document submissions, implementing e-signatures, integrating an online payment portal, and enhancing reporting functions. The vendor will be required to provide warranty, corrective maintenance, and continued training support after implementation. Proposals are due by October 3, 2023, and the state may conduct vendor presentations as part of the evaluation process.

The contract opportunity is open to all vendors, with no set-aside requirements mentioned. The current incumbent vendor is not specified, and the funding sources are not explicitly stated, but are likely to include state and potentially local (Clark County and Las Vegas City) funding. The project has a budget of $1,612,193 for fiscal year 2024 and $537,397 for fiscal year 2025, with an anticipated start date in the first quarter of 2024. The state is seeking vendors with experience in developing systems with integrated online payments and external web portal functionality, as well as expertise in areas such as user interface design, document management, and reporting.