Citywide Debt Collection Services

The City of Palm Bay, Florida, in Brevard County, is soliciting proposals for Citywide Debt Collection Services through a Request for Proposal posted on March 16, 2026, with a submission deadline of April 21, 2026. The procurement seeks a qualified contractor to provide comprehensive debt collection services across municipal operations, with the selected vendor required to furnish all materials, tools, equipment, manpower, and consumables necessary to execute the work as defined in the RFP and its exhibits. Bidders must demonstrate relevant experience by submitting a minimum of three professional references documenting current or recent experience providing equivalent debt collection services, including client company information, relationship duration, contract value, and detailed descriptions of work performed. The contract will be awarded for an initial three-year term effective from the award date, with two optional one-year renewal periods available upon mutual agreement. The successful contractor must maintain comprehensive insurance coverage including $1,000,000 commercial general liability, $1,000,000 automobile liability, and workers' compensation as required by Florida law, with the City named as an additional insured. Compensation shall be firm for the initial thirty-six months of the contract as specified in the proposal bid table, with price adjustments for years four and five limited to the Consumer Price Index rate of inflation and submitted ninety days prior to each anniversary date. Payment will be made upon departmental acceptance of work in accordance with the Local Government Prompt Payment Act.

The City of Palm Bay has imposed several mandatory compliance requirements applicable to all bidders, including execution of a Non-Collusion Affidavit before a notary public, certification of a Drug Free Workplace Program per Florida Statutes, and a Human Trafficking Affidavit confirming compliance with Florida Statute 787.06 regarding labor practices. Proposers with 25 or more employees must register with the E-Verify system, and all bidders must provide conflict of interest disclosures and certifications regarding the Convicted Vendor List, Discriminatory Vendor List, and Scrutinized Companies Lists related to Sudan, Iran, Israel boycotts, Cuba, and Syria. The City reserves the right to accept or reject any proposals and award contracts to the most responsive and responsible offeror in the City's best interest, with proposals remaining irrevocable for 90 days following the opening date. All addenda and amendments are posted on the City of Palm Bay's Procurement website at http://www.palmbayfl.gov/procurement, and firms are responsible for obtaining all addenda prior to submission. The contract is governed by Florida law with venue in Brevard County, and the City retains the right to terminate the contract without cause with thirty days' notice, subject to default procedures and liquidated damages provisions. No specific incumbent vendor information, existing budget ranges, or disadvantaged enterprise set-asides are identified in the solicitation documents provided.