Citrix ShareFile + RightSignature 1-Year License Renewal - PORFP

The Maryland State Department of Education, Division of Rehabilitation Services (MSDE/DORS), is requesting proposals for 250 Citrix ShareFile + RightSignature one-year licenses through a Purchase Order Request for Proposals (PORFP) under the COTS 2012 Master Contract program, with proposals due April 8, 2026 at 12:00 noon. This procurement is designated as a Small Business Reserve (SBR) and is restricted exclusively to Master Contractors currently awarded under the Commercial Off-the-Shelf Software (COTS 2012) contract (060B2490021) who hold certified small business status under Maryland statutory requirements. Only authorized Citrix resellers may bid; a Manufacturer's Letter of Authorization is acceptable supporting documentation.

The scope covers 250 Citrix ShareFile Service Unlimited licenses (Manufacturer P/N: 6000023) with one-year term. Delivery to the MSDE/DORS Workforce Technology Center, 2301 Argonne Drive, Baltimore, Maryland 21218, is required by May 28, 2026. Vendors must submit new, unused software pricing with separate unit and discounted line-item prices, estimated ship dates and lead times, and a screenshot of the Manufacturer's Suggested Retail Price (MSRP). Optional functional areas including installation, training, and manufacturer warranty or maintenance may not exceed 49 percent of the total PORFP value. All end-user agreements and licensing terms must be submitted for State review and acceptance. Vendors must execute the Data Use Agreement (Attachment Y), which establishes requirements for secure handling of personally identifiable information, including encryption, personnel training, breach notification within one business day of discovery, and NIST-compliant destruction or return of PII upon contract termination.

Pricing must remain valid for 90 days after the proposal due date. Vendors must offer no restocking fees for damaged or incorrect shipments. Questions are due March 31, 2026 at 10:00 a.m. Award will be made to the most responsive and responsible bidder offering the most advantageous price. All proposals must be submitted through the eMaryland Marketplace Advantage (eMMA) e-Procurement system to Ricardo Olympia, MSDE, 200 W Baltimore Street, Baltimore, Maryland 21201.